Search filters to look for specific results

Search filters to look for specific results

The Search Bar has easy filters that you can use to look for results in specific categories. The default filter is All and clicking on the dropdown will display all the filters. 

1. All 

The filter All is a global search, i.e. searching here will bring results from every data in your Cliq organization — users, joined channels, bots, user profile (designation, phone number,...), channels that can be joined, group chats, and departments.

2. Users

This filter is to look exclusively for users. You can type in the user's name directly or any data that is part of the user profile (phone number, designation, email id, ...). 

Hint: The In/Out in the user's profile is the check-in/check-out status respectively, fetched from Zoho People if your organization uses Zoho People. 

3. Channels

This filter is to look for channels. When you type a search term, the channel names that match with the term will be displayed. Channels you have already joined will show up first followed by channels that you can join! 
Do note that this search will only display the channels that you have permission to join - organization and your team channels. Locked channels, personal channels and external channels that you are not part of will not be visible in the results. 

4. Chats

This filter is to look for group chats and 1-1 chats. All group chat titles and 1-1 chat titles (user name) that match with your search term will be displayed in the results. 

5. Bots

This filter is to quickly look for bots. The bots you have already subscribed to and the new bots that you can subscribe will be displayed in the results. 


This filter is to look for departments in your Cliq organization and to find members of that department. From the results, you can select a department and look at the members' list. You can directly start a conversation with any member or make a call! 

The departments data will be fetched from the Departments menu in Cliq's admin panel. If your organization uses Zoho People, then the departments data will be synced from People. 

7. Messages

This filter will search across all the messages for the term that you enter and pull up results for you. If you want to find an exact match, then enclose your search term within double-quotes - "search term". 
You can also use the search modifiers in this category. More details on modifiers is discussed in the next help page. 

    Zoho DataPrep Personalized Demo

    If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

    Zoho CRM Training

      Create, share, and deliver

      beautiful slides from anywhere.

      Get Started Now

              Zoho CRM Training Programs

              Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

              Zoho CRM Training

                  Zoho SalesIQ Resources

                      Zoho TeamInbox Resources

                                Zoho DataPrep Resources

                                  Zoho DataPrep Demo

                                  Get a personalized demo or POC

                                  REGISTER NOW

                                    Design. Discuss. Deliver.

                                    Create visually engaging stories with Zoho Show.

                                    Get Started Now

                                                          • Related Articles

                                                          • Search modifiers to narrow down results

                                                            Search modifiers can be used in 2 filters - All and Messages to narrow down your search results.  from: The results containing the search term said by that specific user will be listed. to: The results containing the search term said to that specific ...
                                                          • Combined Search

                                                            You can combine the filters and search to narrow down results. A quick list of the filters available:  from: To search for chats from a specific user to: To search for chats to a specific user in: To search in a specific chat  before: To search ...
                                                          • How to search for chats based on specific time?

                                                            You can search based on time by using any of the following filters  before: To search before a particular date after: To search after a particular date on: To search on a particular date Type and select the filter, choose from the given options or ...
                                                          • Search

                                                            The Search Bar Cliq offers different search tactics that allow you to pull up anything you want from your past chats provided you had not turned off your chat history. You can apply filters or modifiers to get the exact match you are looking for.   
                                                          • How to search for chats of specific users?

                                                            Type the name of the user using the filter from: or to:, select from the suggestion and then enter your search term.  from: The results containing the search term said by that specific user will be listed. to: The results containing the search term ...



                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                          CRM Tips

                                                          Make the most of Zoho CRM with these useful tips.

                                                            Zoho Show Resources