The different Statuses in Cliq
The availability and presence of a user is indicated by their Cliq statuses. The user has the option of using the standard default status or customising the status to fit the situation.
To change the status:
- In the top right corner of the screen, click on your Contact image.
- Select a status from the status icon or status text drop-down menu.
- You may also personalize your status by typing it in the status text option box.
Different Statuses in Cliq:
Default Status:
- Available
Set your status as Available when you are online and ready for collaboration. You will receive all notifications and other users can connect with you.
- Away
You can set your status as Away if you are taking a meal or short break. You will let others know you are on a break, but still receive notifications and calls.
- Busy
Set your status Busy when you need to concentrate and keep focused on your work. You will not receive any notification sounds.
- Invisible
Use Invisible status when you do not want others to know that you are available. You will receive notifications and calls, but your status will appear as Offline to others.
- Do not disturb
You can set your status to Do not disturb if you do not wish to collaborate with others. You will not receive any notifications or calls. You can also configure DND in Cliq.
Cliq also syncs your status with your activity in the Zoho apps listed below:
- When you're engaged in Cliq Audio/Video Call - On a Cliq call.
- When you're engaged in a conference in Zoho Meeting - In a meeting.
- When there is a scheduled Calendar Events - In a meeting.
- When you start a remote session in Zoho Assist - In a remote session.
- When you start a telephony session in Zoho Telephony - In a Telephony session.
- When you start a Showtime training in Zoho ShowTime - In a ShowTime session.
- When you start a SalesIQ call - On a SalesIQ call.
Note:
- The time taken for the status to change from Available to Idle due to inactivity is 15 mins for web/desktop and mobile app. The user will still receive notifications.
- You can also change your status in the header of the Remote Work page. You will have five options to choose from.
- Available for Collaboration
- Engaged at work
- Meal break for 60 mins
- Short Break for 15/30/45/60 mins
- Do not disturb for 15/30/45/60 mins
- You can view that status of a user only if they are a Contact.
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