Installation

• Go to the Zoho Cliq Marketplace and search for "Cliq Cart for Zoho Cliq" or install it from here →.

• Specify if you want to install the extension for your entire organization or specific teams and click Install.
• Accept the extension's permission requests, and you're good to go.
• After the installation is complete, the user will be prompted with a 'New Updates' message. Only after completing 'Set Configuration' will any actions related to Cliq Cart be allowed.

Features

1. Create Seller Profile

• Click the + Create profile button in the welcome message.
• Along with your email ID prefilled, you can optionally add your mobile number if needed for buyers to quickly contact you.
• Once done, either select one of the connections to reuse its authentications or select New account → Accept to allow Cliq access to the necessary data for the extension to function effectively. Once this is done, you're all set to begin selling.

• You can always edit these details later if needed by clicking on the Edit profile menu action in the bot below.

2. Sell
​

• Click on the Sell menu action below in the Cliq Cart bot.
• Fill out the details of the product you'd like to sell in the Add Products form.

1. Name : Title of the product you'd like to sell.
2. Category : Select a category that best fits your product, or choose 'Others' for a custom category.
3. Description : Provide detailed specifications of your product, its condition (new or used), features, or any other relevant information.
4. Photo : Upload images that clearly show the appearance and condition of your product (Supported formats are .jpg, .png, and .jpeg)
5. Price : Set the selling price for your product.
   (or)
6. Go for a Bid: Toggle on if you want to start an auction for your product. If yes, specify the starting price for the bid (this should be the minimum amount you're willing to sell for, as buyers can bid higher.
7. Sale Ends At: Specify the product sale's end date. After this date, the product will be permanently deleted. Once the sales date ends, you'll get daily reminders to update the product or Mark as Complete. Unsold items will be auto-deleted the day after the 30 day period ends.
   

• Tap 'Add' to list your product.

Product Approvals

• If you are an admin, products will be auto-approved and made available for purchase immediately.
  
• If you are not an admin, the products you add will be sent for admin approval. Once approved, they will be published for purchase.

Note:

You can disable approvals from the Cliq Cart bot by navigating to Configurations → Disable Approval.

 User adds a product

•  When you add a product, the product will be sent for admin approval.
  
• Upon approval, you will receive a bot message.
  

 Admin Approval 

• The admin receives the approval request in the bot and can choose to approve or reject it.
  
• When approving, the admin can provide a reason for approval.
    

Widget: Approvals 

View your products

• Click on the My Products menu action below in the Cliq Cart bot to view all your products in the bot.
  
• You can also view all your products with the Cliq Cart widget. Go to More Apps → search for "Cliq Cart" and go to the "My Products" tab to view all your listed products.
  
• You can do further actions, such as update the product details, share to any conversation for a better reach, or mark as sold once you've successfully sold it.

3. Buy

• via Bot: Click on the Buy option from the menu action to see all available products.
  
• via Widget: Navigate to More Apps → Cliq Cart → Buy Now tab for a comprehensive view of available products.
  
• You can also chat with the seller to inquire about more details and also share the item in any conversation for discussion.

4. Bid

POV: Seller

• If an item is available for bidding, you can quote a fair amount you're willing to pay for it. However, the seller ultimately decides whether to sell the item to you.
• Note: You cannot bid lower than the starting price.
  
• Navigate to the last tab in the widget, 'My Biddings' to view, edit, and manage all your product bids.

POV: Buyer

• Once a bid is placed, you'll receive an alert in the bot notifying you of the bidder and the bid amount.
  
• Via the widget, You can also view all your bidders list under Your products.

5. Add to Wishlist️

• You can click "Add to Wishlist" for any item to save it in your Wishlist tab within the Cliq Cart widget for easy access later. You can remove it later if it's sold out or if you no longer need it.

6. Subscribe for Notifications

• Navigate to the Configurations menu in the Cliq Cart bot and select your preferred channel to receive instant alerts for new product drops.

Note:

Notifications can only be mapped to one organization channel. Team or personal channels cannot be included.

FAQs

"Why am I unable to upload images when trying to add a product, showing errors like "Image not uploaded" or "Workdrive plan has exceeded"?

If you are encountering errors while uploading images, it could be due to your Zoho Workdrive plan reaching its limit or expiration.

Workdrive provides a 15-day Business Plan trial, after which you must manually downgrade to the Free Essentials Plan. If your plan has expired or not been downgraded, you may experience limitations in uploading or sharing files, including through API.