Square

Square

Square is a financial services and mobile payment company that provides tools and software for businesses to accept payments, manage inventory, and track finances. By integrating Square with Zoho Cliq, you can manage all your products, orders, and customers and map them to channels to get notifications.
InfoInfo: This extension is available in the following DC: United States (US).

Installation 

  1. Go to the Zoho Cliq Marketplace and search for "Square", or install it directly from this link.
  2. Choose whether to install the extension for your entire organization or specific teams.
  3. Accept the extension's permission requests, and you're ready to go.

Features 

Add orders 

Bot menu action:
  1. To add a new order using the bot menu, navigate to the Square bot.
  2. In the message composer, click on the bot actions icon, then select Orders > Add New.
Widget:
    1. Open the Square widget and go to the Orders tab.
    2. In the top-right corner, click the New Order button.
Once you select the button, a form will appear for you to enter the order details. Fill in the following fields:
  • Quick chargeWhen you enable this toggle button, it allows merchants to quickly and easily charge customers a predefined amount. If disabled, each item has to be selected manually. Enable for predefined amounts. If disabled, manually select items.
  • Amount: Enter the amount (in USD) for quick charge.
  • Items, Variation: Select when quick charge is disabled.
  • Cart: Once items and variations are selected, add the quantity of items.
  • Lock Cart: Enable when all cart items are finalized and ready to order.
  • Customer: Select or add a new customer by providing their name, email, and phone number.

Add products 

Widget:
    1. Open the Square widget and go to the Products tab.
    2. In the top-right corner, click the New Product button.
Once you select the button, a form will appear for you to enter the product details. Fill in the following fields:
  • Product: Enter the name of the product.
  • Description: Provide a product description.
  • Allow Variable Price: Enable if you want the price to vary; disable for fixed prices.

Add customers 

Bot menu action:
  1. To add a new customer using the bot menu, navigate to the Square bot.
  2. In the message composer, click on the bot actions icon, then select Customers > Add New.
Widget:
    1. Open the Square widget and go to the Customer Directory tab.
    2. In the top-right corner, click the New Customer button.
Once you select the button, a form will appear for you to enter the customer details. Fill in the customer's details in the following fields:
  • Name
  • Contact number
  • Email address
  • Address
  • Cityes.
  • State
  • Country
  • ZIP/Postal code

View orders 

Bot menu action:
  1. To view orders using the bot menu, navigate to the Square bot.
  2. In the message composer, click on the bot actions icon, then select Orders > View Orders.

Widget:
  • Open the Square widget and go to the Orders tab.
  • You will find all the orders listed in a tabular column with the order ID, Amount, summary, status, and actions where you can update the order.
  • You can switch location to view the orders from a different location.
  • You can also search for an order based on from and to date, state, and fulfilment state.
  • You can update the status of the order using the Update button.
Slash command:
You can view all your orders list instantly in any chat or channel using the slash command '/square' and select 'Orders.'

View products 

Widget:
  • Open the Square widget and go to the Products tab.
  • You'll find products listed with their name and description.
  • Use the Update button to modify product information.
  • Search for products by keywords.
Slash command:
You can view all your products list instantly in any chat or channel using the slash command '/square' and select 'Products.'

View customers 

Bot menu action:
  • To view orders using the bot menu, navigate to the Square bot.
  • In the message composer, click on the bot actions icon, then select Customers > View Customers.
  • The list of all your customers will be posted in the bot.

Widget:
  1. Open the Square widget and go to the Customer Directory tab.
  2. You will find all your customers listed in a tabular format with details such as name, email, contact number, address, and an update button as action to modify any customer information.
  1. You can also search for an order based on keywords.
Slash command:
You can view all your customers' list instantly in any chat or channel using the slash '/square' command and select Customers.

Map channel 

To map a channel and receive notifications from your Square, you will need a personal access token from your Square account.
To obtain a personal access token:
  1. Navigate to your developer console in your Square account.
  2. Create a new application using the plus (âž•) icon.
  1. Provide a name to the application and click Next.
  1. After creating the application, copy the Access Token.
To map a channel, do the following:
  1. Go to your Square bot.
  2. In the message composer, click on the bot actions icon, then select Notifications > Map Channel.
  3. Paste the Production Access Token here and click Configure.
  4. Enable the toggle button if you want to notify via bot.
  5. Select the channel that you are a part of to receive notifications, select the specific events you want to be notified about, and click Configure.
You will receive notifications on new customers added, customer detail updates, customer deletion, new order creation, and order status update.
When you send a link to a channel or chat, the link will be unfurled, and the name and description along with details of the order, product, or contact will be displayed.
 



    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • How do I format messages in the text composer?

                                                                                                                You can format your messages according to your needs in Zoho Cliq. Use the text composer to create a formatted message: Type your text. Select the text you want to format. Apply the following formatting options available in the pop-up: Bold Italics ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources