| Channel usage | Free Plan | Paid Plan |
| Total active channels in an Organization | 1000 | 10000 |
| Participants per Channel (Organization, Team, Personal) | 100 | 10000 |
| Team & Multi-Team Channels | not allowed | allowed |
| External Channels | not allowed | 5 channels per user license |
| Participants per Channel( External) | not allowed | 500 |
| Channel Permissions | not allowed | allowed |
| Admins | 100 | 100 |
| Moderator | 100 | 100 |
| Bots per channel | 10 | 10 |
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
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