What are the FAQs for Cliq Rooms on Neat devices?

What are the FAQs for Cliq Rooms on Neat devices?

1. What is Zoho Cliq Rooms on Neat devices?

Zoho Cliq Rooms brings the Cliq meeting experience to supported Neat devices, providing a dedicated room experience for joining and conducting Cliq meetings.

2. Which Neat devices are supported by Cliq Rooms?

Currently, Cliq Rooms supports Neat Bar paired with Neat Pad. Support for Neat Board is under development and will be available in a future update..

3. Does Cliq support BYOD mode on Neat Bar?

Not currently. BYOD support, which allows users to connect a laptop to the Neat Bar and use its camera, microphone, and speakers for a Cliq meeting, is under development and will be available in an upcoming update.

4. What are the minimum NeatOS requirements for Cliq Rooms?

Cliq Rooms supports NeatOS based on Android 10 or later. Customers are recommended to use the latest supported NeatOS version and the latest available Cliq Rooms application for the best compatibility and access to the latest features and fixes.

5. How is Cliq Rooms updated?

Cliq Rooms updates are delivered through the Neat App Hub. Keep the application updated to access the latest features, improvements, and fixes.

6. Which Cliq plan is required to use Cliq Rooms?

Cliq Rooms is available with all paid editions of Zoho Cliq. For the latest licensing and pricing information, refer to the Zoho Cliq pricing page.

7. How do I configure Cliq Rooms on a Neat Bar and Neat Pad?

First, pair the Neat Bar and Neat Pad through the standard Neat device setup. Once paired, configure Cliq Rooms on the supported room setup. No separate device-pairing process is required.

8. Can I join a Cliq meeting directly from a Neat device?

Yes. Users can join scheduled Cliq meetings directly from a configured Neat room without needing a separate personal device.

9. Does Cliq Rooms support Neat's room intelligence features?

Cliq Rooms supports the available audio and video capabilities of supported Neat devices. Specific capabilities may vary based on the device and software version.

10. Which calendars are supported for room scheduling?

Room scheduling is supported through the calendar in Zoho Cliq, which can be integrated with calendars such as Google Calendar and Apple Calendar.

11. How does QR code-based room booking work?

Users can scan the QR code displayed on the Neat Pad using the Zoho Cliq Android or iOS app to access the room-booking experience and book the room.

12. Do I need a dedicated room computer to use Cliq Rooms?

No. A supported Neat device setup provides a dedicated room experience without requiring an additional room computer.

13. Can I deploy Cliq Rooms across multiple meeting rooms?

Yes. Organizations can configure multiple supported Neat devices as Cliq Rooms, subject to their licensing and deployment requirements.

14. Can a Neat device run Cliq Rooms alongside Microsoft Teams Rooms or Zoom Rooms?

Teams and Zoom meetings cannot be attended through Zoho Cliq Rooms currently.

15. How can I get support for Cliq Rooms?

For questions or issues related to Cliq Rooms, including the application, account, licensing, or meeting experience, contact support@zohocliq.com.

16. Is there a licensing option for organizations with up to 5 meeting rooms?

Yes, Zoho Cliq’s Standard plan includes licenses for up to 5 rooms. You can start with 5 rooms and add more room licenses as your requirements grow. 

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