How to chat with External Users?
External users are those who do not belong to your Cliq organization, say vendors, clients, distributors, etc... Communication with external users is established through 1-1 chats, group chats and external channels. This page covers in detail on 1-1 chats and group chats with external users.
- Invite external users as your Contacts. Once the user accepts your contact invite, you can start talking with them.
- To invite, click on '+' of Contacts, enter the email id, select the email from suggestions and proceed. (to know more about inviting, refer links listed at bottom of page)
- To start a 1-1 chat just look for the user under your Contacts or in search bar and open their chat window.
- You can add external users to any group chats if they are your contact.
- You can communicate within the group chat with external users even if they are not your contacts. (i.e. external users not added by you in the group chat)
- External users from various Cliq organizations can be added in a group chat.
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