How to view your call history in Zoho Cliq
To access your call history:
- Go to the navigation sidebar and click on the History module.
- Select Direct calls from the available options.
Here, you’ll find a complete list of your audio and video calls, categorized into three tabs:
- All – Displays all calls made, received, missed, and unanswered.
- Missed – Shows calls you missed.
- Received – Lists all calls you received.
Filtering your call history
To refine your search, you can use the following filter options:
- Calls with: View call history with specific users or everyone.
- Filter by date: Select a date to view calls made before, after, or on a specific day.
Make a call
- Make a call: Click the Make a call button to start an audio or video call instantly.
- Hover over a name to access quick actions:
- Start an audio call
- Start a video call
- Open conversation with the user
Note:
- Call history is retained for one year in the Direct calls section.
- Recorded calls and calls associated with a whiteboard or notes are not deleted.