The different Statuses in Cliq

The different statuses in Cliq

The availability and presence of a user is indicated by their Cliq statuses. The user has the option of using the standard default status or customize the status to fit the situation.

To change the status:

  1. In the top right corner of the screen, click on your contact image.
  2. Select a status from the status icon or status text drop-down menu.
  3. You may also personalize your status by typing it in the status text option box. 

Different Statuses in Cliq:

Default Status:

Default Status:

  1. Available  

Set your status as Available when you are online and ready for collaboration. You will receive all notifications and other users can connect with you.

  1. Away

You can set your status as Away if you are taking a short break or going for a meal. You will let others know you are on a break, but still receive notifications and calls.

  1. Idle

When you have set your status as Available, but inactive for 10 minutes, your status will automatically be changed to Idle. You will still receive notifications and calls.

  1. Busy  

Set your status as Busy when you need to concentrate and keep focused on your work. You will not receive any notification sounds.

  1. Invisible

Use the Invisible status when you want to be offline and do not want others to know that you are available. You will receive notifications and calls, but your status will appear as Offline to others.

  1. Do not disturb

You can set your status to Do not disturb if you do not wish to collaborate with others. You will not receive any notifications or calls. You can also configure DND in Cliq.


Cliq also syncs your status with your activity in the Zoho apps listed below:

  • When you're engaged in Cliq Audio/Video Call - On a Cliq call
  • When you're engaged in a conference in Zoho Meeting - In a meeting.
  • When there is a scheduled Calendar Events - In a meeting
  • When you start a remote session in Zoho Assist - In a remote session. 
  • When you start a telephony session in Zoho Telephony - In a Telephony session
  • When you start a Showtime training in Zoho ShowTime - In a ShowTime session
  • When you start a  SalesIQ call - On a SalesIQ call
Note:
  1. The time taken for the status to change from Available to Idle due to inactivity is 10 mins for web/desktop and mobile app. The user will still receive notifications.
  2. You can also change your status in the header of the Remote Work page. You will have five options to choose from.
  • Available for Collaboration
  • Engaged at work
  • Meal break for 60 mins
  • Short Break for 15/30/45/60 mins
  • Do not disturb for 15/30/45/60 mins

  1. You can view that status of a user only if they are a contact.

Cases based on admin configuration:  

Admins can restrict statuses for organization users as "Always allow""Only when checked in/out" and "Never allow".

Case 1: Admin allows status always:

When the admin has selected "Always Allow" for a specific status:

  • Users can freely enable this status whenever they need to, without any restrictions.

Case 2: User preference overridden by admin:

If a user has preferred a particular status during check-in/out, but the admin has either disabled it or chosen "Never Allow,"
  • When a particular status is disabled by an admin and the user has selected it as a preference or as the status, A pop-up will prompt them to select a different status allowed by the admin.
  • When the user attempts to check in, a pop-up will prompt them to select a different allowed status. Their preference is overridden to comply with admin policies.
  • When the user attempts to select preference for check-in or check-out, the disabled status will be provided with a lock icon, and the user will not be able to select it.

Case 3: Admin never allows status:

When the admin has selected "Never Allow" for a particular status,

  • This status will not be displayed as an option for users, ensuring that it remains inaccessible.

Case 4: Unified status or quick status disabled by admin:

When the admin has disabled either the unified status or quick status features,

  • Users will lose the ability to see the quick status on the remote work page or set unified status under Profiles & Settings.

Case 5: Admin has disabled "Allowed to modify" for unified status:

  • If admin has disabled "Allowed to modify" for unified status, then while performing an activity, the user will not be able to update the activity status to some other status.



        Create. Review. Publish.

        Write, edit, collaborate on, and publish documents to different content management platforms.

        Get Started Now


          Access your files securely from anywhere

            Zoho CRM Training Programs

            Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

            Zoho CRM Training
              Redefine the way you work
              with Zoho Workplace

                Zoho DataPrep Personalized Demo

                If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

                Zoho CRM Training

                  Create, share, and deliver

                  beautiful slides from anywhere.

                  Get Started Now


                    Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                    BOOK A SESSION







                                Quick LinksWorkflow AutomationData Collection
                                Web FormsEnterpriseOnline Data Collection Tool
                                Embeddable FormsBankingBegin Data Collection
                                Interactive FormsWorkplaceData Collection App
                                CRM FormsCustomer ServiceAccessible Forms
                                Digital FormsMarketingForms for Small Business
                                HTML FormsEducationForms for Enterprise
                                Contact FormsE-commerceForms for any business
                                Lead Generation FormsHealthcareForms for Startups
                                Wordpress FormsCustomer onboardingForms for Small Business
                                No Code FormsConstructionRSVP tool for holidays
                                Free FormsTravelFeatures for Order Forms
                                Prefill FormsNon-Profit

                                Intake FormsLegal
                                Mobile App
                                Form DesignerHR
                                Mobile Forms
                                Card FormsFoodOffline Forms
                                Assign FormsPhotographyMobile Forms Features
                                Translate FormsReal EstateKiosk in Mobile Forms
                                Electronic Forms
                                Drag & drop form builder

                                Notification Emails for FormsAlternativesSecurity & Compliance
                                Holiday FormsGoogle Forms alternative GDPR
                                Form to PDFJotform alternativeHIPAA Forms
                                Email FormsFormstack alternativeEncrypted Forms

                                Wufoo alternativeSecure Forms

                                TypeformWCAG


                                      All-in-one knowledge management and training platform for your employees and customers.

                                                Create. Review. Publish.

                                                Write, edit, collaborate on, and publish documents to different content management platforms.

                                                Get Started Now




                                                                  You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                      Manage your brands on social media


                                                                        • Desk Community Learning Series


                                                                        • Digest


                                                                        • Functions


                                                                        • Meetups


                                                                        • Kbase


                                                                        • Resources


                                                                        • Glossary


                                                                        • Desk Marketplace


                                                                        • MVP Corner


                                                                        • Word of the Day


                                                                        • Ask the Experts


                                                                          Zoho Sheet Resources

                                                                           

                                                                              Zoho Forms Resources


                                                                                Secure your business
                                                                                communication with Zoho Mail


                                                                                Mail on the move with
                                                                                Zoho Mail mobile application

                                                                                  Stay on top of your schedule
                                                                                  at all times


                                                                                  Carry your calendar with you
                                                                                  Anytime, anywhere




                                                                                        Zoho Sign Resources

                                                                                          Sign, Paperless!

                                                                                          Sign and send business documents on the go!

                                                                                          Get Started Now




                                                                                                  Zoho TeamInbox Resources





                                                                                                            Zoho DataPrep Demo

                                                                                                            Get a personalized demo or POC

                                                                                                            REGISTER NOW


                                                                                                              Design. Discuss. Deliver.

                                                                                                              Create visually engaging stories with Zoho Show.

                                                                                                              Get Started Now








                                                                                                                                  • Related Articles

                                                                                                                                  • What are the different Cliq statuses in Remote work view?

                                                                                                                                    In Remote Work view in Zoho Cliq, you can choose from 5 different statuses. You can set your status according to your availability in the header of the Remote Work view. Available for Collaboration - Set your status as "Available for Collaboration" ...
                                                                                                                                  • How do I set my status in Cliq?

                                                                                                                                    Cliq allows you to set your status to let others know if you are available, busy, engaged at work, etc. Cliq provides different statuses that can help you in different scenarios. You can choose from built-in default statuses or create your custom ...
                                                                                                                                  • Orchestly for Zoho Cliq

                                                                                                                                    Zoho Cliq is a team communication application that simplifies collaboration and promotes organized conversations in the workplace. Benefits of the Extension By integrating Zoho Cliq with Qntrl, users can create new jobs and work on them in Qntrl, ...
                                                                                                                                  • Cliq Cart

                                                                                                                                    Cliq Cart is a nifty e-commerce tool crafted for your organization and teams to seamlessly browse, purchase, sell, and even host auctions without leaving Zoho Cliq. Whether you're searching for essential office supplies, showcasing your latest ...
                                                                                                                                  • How to create a thread in Cliq?

                                                                                                                                    Enabling threads in Cliq To enable Threads navigate to the Permissions section of threads by clicking on the channel icon and selecting Permissions or select Channel Info made available in Actions menu in the channel. Click on Reply Modes dropdown ...
                                                                                                                                    Wherever you are is as good as
                                                                                                                                    your workplace

                                                                                                                                      Resources

                                                                                                                                      Videos

                                                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                      eBooks

                                                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                      Webinars

                                                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                      CRM Tips

                                                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                                                        Zoho Show Resources