Understanding what you can report in Zoho CommunitySpaces

Understanding what you can report in Zoho CommunitySpaces

Understand what can be reported  
Zoho CommunitySpaces lets members report content or users when something feels inappropriate or violates community guidelines. This helps keep the community safe and respectful for everyone. 

Know where reporting applies

You can report a community member if their behavior is inappropriate. You can also report these types of content across the community:
  1. Feed wall posts such as conversations, questions, polls, announcements, and ideas 
  2. Forum posts
  3. Town Hall Q&A engagements such as questions, polls, and announcements
  4. Comments under any of these posts 

Report Post, Comment and Member   

  1. Open the post or comment you want to report from your community feed, forum, or Town Hall Q&A. 



  2. Click the three-dot menu in the top-right corner of the post or comment container. 
  3. Select Report Post for reporting a post or Report for reporting a comment.





  4. Likewise, visit the profile page of the Member you want to report, click the three-dot menu in the top-right corner, and choose Report User.



Complete and submit the report form

  1. Review the Why are you reporting this? prompt in the report form. 
  2. Add a brief note in the report form to provide additional context about the issue. 
  3. Click Submit. The report will be sent for review. 
           

 

Review reported items

After you submit a report, community hosts and members with appropriate permission receive it under Flagged Items in the top-right corner of the community.


  1. Enter your reason and click Submit.



Understand host review actions

Hosts can review the reported posts and decide whether to delete the content if it violates community guidelines, or keep it if everything looks fine. 




Likewise, hosts can review the reported members and decide whether to ignore the report or disable them in the community, so they no longer have access to it.



Know what happens when content is kept

If a host chooses to keep the post, reporting is disabled for that item going forward. 


Similarly, you can submit another report against a member only if their prior report has been disregarded.


Need more help?

If you need further assistance or want to share more details, contact us at support@zohocommunityspaces.com.