How to check insights for a post?  

1. Go to the post you want to view insights for.
   
2. Click the Analytics icon at the bottom-right corner of the post.
   
   
   
   
3. A pop-up will open with detailed engagement insights.

What information will be available in Post Insights?  

• Total views- Total number of times your post has been viewed, including unique views (each user is counted once).
• Post Reactions- All emoji reactions are displayed with counts, so you can quickly gauge the mood of your audience.
• Total Comments- Shows the total number of comments and replies.
  
  

Engagement Metrics  

• Engagement score- A calculated score based on combined user interactions (views, comments, reactions).
• Sentiment meter- Categorizes audience response as Positive, Negative, or Neutral.
  
  

Audience Engagement  

• Breaks down interactions by categories such as designation, department, skills, and more.
• You can add custom fields to capture data relevant to your community needs (e.g., region, membership type).
  
  

Engagement Graph  

• A timeline view showing how engagement trends evolved after the post was published.
• Helpful for identifying peak activity times.
  
  

How to download the insights of a post?  

1. Open the Post Insights pop-up.
   
2. Click the Export button in the top-right corner.
   
   
   
   
3. Click View Fields in the export pop-up.
   
   
   
   Choose the details you'd like to export.
   
   
   
   
4. Select your download option and click Export.
   
   

You'll be sent an in-product notification once the export file is ready.