Error Codes

Error Codes

Overview

When creating, updating, or deleting outgoing webhooks using APIs you might receive one of the below error codes as a response when the action has failed.
 

Error Code

Reason

How to Fix

160018

 

Community Id is not available in the header.

pass the community id in the header key 'scopeid'

1038

The webhook url failed to send a 200 OK response.

Check the validity of the webhook url.

Also, check whether the webhook url understands the JSON structure of Zoho CommunitySpaces trigger data.

30007

The communities current plan does not allow to configure outgoing webhooks.  

Try to upgrade the Zoho CommunitySpaces network plan.

1039

Outgoing Webhook service disabled in community.

Contact the community host to enable an Outgoing Webhook in the community.

1030

The webhook Id passed is invalid.

Check the webhook Id in the request.

160012

The number of webhook configurations has exceeded the allowed limit.

Delete existing unwanted configuration or upgrade plan to increase limit.

160016

The user does not have permission to configure the outgoing webhook.

Request the community host to allow the user to create Automation and Developer tools.

160019

Unable to create space for custom function.

Try again after some time or contact support@zohocommunityspaces.com.

1031

Unable to setup custom function module.

Try again after some time or contact support@zohocommunityspaces.com

160014

PartitionIds passed for trigger is not valid.

Check the documentation and confirm whether the partition ids passed are correct.

9005

Invalid access.

Check whether the operation performing you are trying to perform is valid.

1003

The user is not a member of the community.

Check whether the passed scopeId is a valid one.

1022

The user with the Zoho Id does not belong to any community.

Create a community and then try creating a webhook.

101

An unexpected error occurred

Try again after some time or contact support@zohocommunityspaces.com

MORE_THAN_MAX_LENGTH

The value passed in payload has exceeded the maximum length.

Check the documentation and provide the payload within the mentioned length.

LESS_THAN_MIN_LENGTH

The value passed in payload is less than the minimum length.

Check the documentation and provide the payload within the mentioned length.

LESS_THAN_MIN_OCCURANCE

Mandatory value is missing in payload.

Check the documentation and provide the payload as mentioned.

MORE_THAN_MAX_OCCURANCE

Some values in the payload have got duplicated.

Check the payload and remove duplicated values.

INVALID_VALUE_NOT_ALLOWED

Invalid value is passed in payload.

Check the documentation and provide the payload as mentioned

EXTRA_KEY_FOUND

Unwanted attribute is passed in the payload.

Check the payload with reference to the documentation and remove unwanted attributes.


If you have any queries or need any help, contact us at support@zohocommunityspaces.com. We're happy to help!