Triggers supported in Feeds

Triggers supported in Feeds

Started new conversation  

Triggers the outgoing webhook whenever a new conversation is started in the community.
Trigger Type: Status_Created

  1. {

  2.   "payload": {

  3.     "id": "12266000000466071",

  4.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000466071",

  5.     "title": "Internal Trade Show",

  6.     "createdTime": "03 Nov 2021, 06:49 PM",

  7.     "createdTimeInMillis": "1635945556218",

  8.     "partition": {

  9.       "type": "1",

  10.       "id": "12266000000002010",

  11.       "name": "michelle@zylker.com",

  12.       "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612"

  13.     },

  14.     "mentions": {

  15.       "user": [],

  16.       "partition": [

  17.         {

  18.           "id": "12266000000068001",

  19.           "name": "HR",

  20.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/hr"

  21.         }

  22.       ],

  23.       "orgGroup": []

  24.     },

  25.     "tags": [],

  26.     "embedAttachments": {

  27.       "image": {

  28.         "12266000000466074": {

  29.           "fileId": "12266000000466074",

  30.           "size": "123064",

  31.           "name": "Invitation.jpeg",

  32.           "contentType": "image/jpeg",

  33.           "downloadUrl": "https://communityspaces.zoho.com/community/api/downloadFile?scopeID=12266000000002002&fileId=12266000000466074",

  34.           "extension": "jpeg",

  35.           "url": "https://communityspaces.zoho.com/community/api/viewImage?scopeID=12266000000002002&fileId=12266000000466074&size=original",

  36.           "thumbnailUrl": "https://communityspaces.zoho.com/community/api/viewImage?scopeID=12266000000002002&fileId=12266000000466074",

  37.           "imgWidth": "1280",

  38.           "imgHeight": "1092"

  39.         }

  40.       },

  41.       "file": {},

  42.       "video": {

  43.         "12266000000466075": {

  44.           "isUploaded": "true",

  45.           "fileId": "12266000000466075",

  46.           "size": "5961799",

  47.           "name": "Screen Recording 2021-11-01 at 4.56.23 PM.mov",

  48.           "contentType": "video/quicktime",

  49.           "downloadUrl": "https://communityspaces.zoho.com/community/api/downloadFile?scopeID=12266000000002002&fileId=12266000000466075",

  50.           "extension": "mov"

  51.         }

  52.       }

  53.     },

  54.     "plainContent": "Hi team, \n On behalf of engineering team we are planning an internal trade show on Monday (08/11/2021). Kindly organise a simple presentation about the technical challenges and how it was solved during last yea. \n \nRegarding  \n@HR",

  55.     "richContent": "Hi team, <br/> On behalf of engineering team we are planning an internal trade show on Monday (08/11/2021). Kindly organise a simple presentation about the technical challenges and how it was solved during last yea. <br/> <br/>Regarding  <br/>@<a href='https://communityspaces.zoho.com/portal/yourcommunity/group/hr' target='blank'>HR</a>",

  56.     "rawContent": "Hi team, <br/>         On behalf of engineering team we plan for an internal trade show on next Monday (08/11/2021). Kindly organise a simple presentation about the technical challenges and how it was solved during last yea. <br/> <br/>Regarding  <br/><parition:mention>12266000000068001:HR</parition:mention><embed type='image' fileId='12266000000466074' ><embed type='video' fileId='12266000000466075' isUploaded='true' >",

  57.     "attachments": []

  58.   },

  59.   "triggeredBy": {

  60.     "type": "0",

  61.     "id": "61683612",

  62.     "name": "Michelle",

  63.     "emailId": "michelle@zylker.com",

  64.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612"

  65.   },

  66.   "triggerType": "Status_Created",

  67.   "triggeredTime": "03 Nov 2021, 06:49 PM",

  68.   "triggeredTimeInMillis": "1635945556969",

  69.   "scope": {

  70.     "id": "12266000000002002",

  71.     "name": "Zylker",

  72.     "url": "https://communityspaces.zoho.com/portal/yourcommunity"

  73.   }

  74. }

 

 

Edited a conversation

Triggers the outgoing webhook when a conversation is updated.

Trigger Type: Status_Created

 

  1. {

  2.   "payload": {

  3.     "id": "12266000000466071",

  4.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000466071",

  5.     "title": "Internal Trade Show",

  6.     "createdTime": "03 Nov 2021, 06:49 PM",

  7.     "createdTimeInMillis": "1635945556218",

  8.     "partition": {

  9.       "type": "1",

  10.       "id": "12266000000002010",

  11.       "name": "michelle@zylker.com",

  12.       "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612"

  13.     },

  14.     "mentions": {

  15.       "user": [],

  16.       "partition": [

  17.         {

  18.           "id": "12266000000068001",

  19.           "name": "HR",

  20.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/hr"

  21.         }

  22.       ],

  23.       "orgGroup": []

  24.     },

  25.     "tags": [],

  26.     "embedAttachments": {

  27.       "image": {

  28.         "12266000000466074": {

  29.           "fileId": "12266000000466074",

  30.           "size": "123064",

  31.           "name": "Invitation.jpeg",

  32.           "contentType": "image/jpeg",

  33.           "downloadUrl": "https://communityspaces.zoho.com/community/api/downloadFile?scopeID=12266000000002002&fileId=12266000000466074",

  34.           "extension": "jpeg",

  35.           "url": "https://communityspaces.zoho.com/community/api/viewImage?scopeID=12266000000002002&fileId=12266000000466074&size=original",

  36.           "thumbnailUrl": "https://communityspaces.zoho.com/community/api/viewImage?scopeID=12266000000002002&fileId=12266000000466074",

  37.           "imgWidth": "1280",

  38.           "imgHeight": "1092"

  39.         }

  40.       },

  41.       "file": {},

  42.       "video": {

  43.         "12266000000466075": {

  44.           "isUploaded": "true",

  45.           "fileId": "12266000000466075",

  46.           "size": "5961799",

  47.           "name": "Screen Recording 2021-11-01 at 4.56.23 PM.mov",

  48.           "contentType": "video/quicktime",

  49.           "downloadUrl": "https://communityspaces.zoho.com/community/api/downloadFile?scopeID=12266000000002002&fileId=12266000000466075",

  50.           "extension": "mov"

  51.         }

  52.       }

  53.     },

  54.     "plainContent": "Hi team, \n         On behalf of engineering team we plan for an internal trade show on next Monday (08/11/2021). Kindly organise a simple presentation about the technical challenges and how it was solved during last yea. \n \nRegarding  \n@HR",

  55.     "richContent": "Hi team, <br/>         On behalf of engineering team we plan for an internal trade show on next Monday (08/11/2021). Kindly organise a simple presentation about the technical challenges and how it was solved during last yea. <br/> <br/>Regarding  <br/>@<a href='https://communityspaces.zoho.com/portal/yourcommunity/group/hr' target='blank'>HR</a>",

  56.     "rawContent": "Hi team, <br/>         On behalf of engineering team we plan for an internal trade show on next Monday (08/11/2021). Kindly organise a simple presentation about the technical challenges and how it was solved during last yea. <br/> <br/>Regarding  <br/><parition:mention>12266000000068001:HR</parition:mention><embed type='image' fileId='12266000000466074' ><embed type='video' fileId='12266000000466075' isUploaded='true' >",

  57.     "attachments": []

  58.   },

  59.   "triggeredBy": {

  60.     "type": "0",

  61.     "id": "61683612",

  62.     "name": "Michelle",

  63.     "emailId": "michelle@zylker.com",

  64.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612"

  65.   },

  66.   "triggerType": "Status_Updated",

  67.   "triggeredTime": "03 Nov 2021, 06:50 PM",

  68.   "triggeredTimeInMillis": "1635945637356",

  69.   "scope": {

  70.     "id": "12266000000002002",

  71.     "name": "Zylker",

  72.     "url": "https://communityspaces.zoho.com/portal/yourcommunity"

  73.   }

  74. }


Deleted a conversation  

Triggers the outgoing webhook when a conversation is deleted.
Trigger Type: Status_Deleted

  1. {

  2.   "payload": {

  3.     "id": "12266000000489001"

  4.   },

  5.   "triggeredBy": {

  6.     "type": "0",

  7.     "id": "62592875",

  8.     "name": "Michelle +1",

  9.     "emailId": "Michelle.t+1@zohotest.com",

  10.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/62592875"

  11.   },

  12.   "triggerType": "Status_Deleted",

  13.   "triggeredTime": "17 Nov 2021, 11:36 AM",

  14.   "triggeredTimeInMillis": "1637129184047",

  15.   "scope": {

  16.     "id": "12266000000002002",

  17.     "name": "Zylker",

  18.     "url": "https://communityspaces.zoho.com/portal/yourcommunity"

  19.   }

  20. }

 

 

 

 

 

 

 

 

 

Commented on a conversation

 

Triggers the outgoing webhook when a comment is added to a conversation.

 

Trigger Type: Status_Comment_Created

 

 

  1. {

  2.   "payload": {

  3.     "id": "12266000000492007",

  4.     "parentCommentId": "",

  5.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000470007/12266000000492007",

  6.     "streamId": "12266000000470007",

  7.     "streamUrl": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000470007",

  8.     "createdTime": "17 Nov 2021, 11:47 AM",

  9.     "createdTimeInMillis": "1637129879876",

  10.     "partition": {

  11.       "type": "2",

  12.       "id": "12266000000109029",

  13.       "name": "Community Space 1",

  14.       "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/community-space-1"

  15.     },

  16.     "mentions": {

  17.       "user": [

  18.         {

  19.           "id": "61683612",

  20.           "name": "Michelle",

  21.           "emailId": "michelle@zylker.com",

  22.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612"

  23.         },

  24.         {

  25.           "id": "1006052107",

  26.           "name": "Michelle.t+guest",

  27.           "emailId": "Michelle.t+guest@zohotest.com",

  28.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/1006052107"

  29.         }

  30.       ],

  31.       "partition": [],

  32.       "orgGroup": []

  33.     },

  34.     "tags": [],

  35.     "embedAttachments": {

  36.       "image": {},

  37.       "file": {},

  38.       "video": {

  39.         "12266000000492008": {

  40.           "name": "Integrating Zoho Connect and Zoho Projects",

  41.           "thumbanilUrl": "https://communityspaces.zoho.com/community/api/viewImage?scopeID=12266000000002002&fileId=12266000000492008",

  42.           "linkUrl": "https://www.youtube.com/embed/FfsDMdZIg4s?autoplay=1",

  43.           "type": "YOUTUBE"

  44.         }

  45.       }

  46.     },

  47.     "plainContent": "@Michelle+guest \n \n1. Are you mentioning about the chronological view of tasks, calls and meetings combined together. If that is what needed, we have chronological view enhancements in our pipeline. \n \n2. If the descriptions are typed as sentences with fullstops or any separator the sentence break would work perfectly there. The sentence break works based on the the separator. \n \n3. The description is multiline field. If we give the full description open then we would not be able to see the other records in there. The user can click on read more for the specific tasks, calls or meeting activity and read it. \n \nActivities is split into Tasks, Calls and Meeting module for technical scalability. We can't revert back. Please refer to this post or below attachment to know more. \n \n",

  48.     "richContent": "@<a href='https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612' target='blank'>Michelle</a> @<a href='https://communityspaces.zoho.com/portal/yourcommunity/profile/1006052107' target='blank'>Michelle.t+guest</a> <br/> <br/>1. Are you mentioning about the <b>chronological view</b> of tasks, calls and meetings combined together. If that is what needed, we have chronological view enhancements in our pipeline. <br/> <br/>2. If the descriptions are typed as sentences with <u>fullstops</u> or <u>any separator</u> the sentence break would work perfectly there. The sentence break works based on the the separator. <br/> <br/>3. The description is <code>multiline field</code>. If we give the full description open then we would not be able to see the other records in there. The user can click on read more for the specific tasks, calls or meeting activity and read it. <br/> <br/>Activities is split into Tasks, Calls and Meeting module for technical scalability. We can&#39;t revert back. Please refer to this <a href='https://one.zoho.com/zohoone/zohocorp/home/cxapp/connect/portal/intranet/stream/105000505136640' target='blank'>post</a> or below attachment to know more. <br/> <br/>",

  49.     "rawContent": "<user:mention>61683612:Michelle</user:mention> <user:mention>1006052107:Michelle.t+guest</user:mention> <br/> <br/>1. Are you mentioning about the <b>chronological view</b> of tasks, calls and meetings combined together. If that is what needed, we have chronological view enhancements in our pipeline. <br/> <br/>2. If the descriptions are typed as sentences with <u>fullstops</u> or <u>any separator</u> the sentence break would work perfectly there. The sentence break works based on the the separator. <br/> <br/>3. The description is <code>multiline field</code>. If we give the full description open then we would not be able to see the other records in there. The user can click on read more for the specific tasks, calls or meeting activity and read it. <br/> <br/>Activities is split into Tasks, Calls and Meeting module for technical scalability. We can&#39;t revert back. Please refer to this <a href='https://one.zoho.com/zohoone/zohocorp/home/cxapp/connect/portal/intranet/stream/105000505136640' target='blank'>post</a> or below attachment to know more. <br/> <br/><embed type='video' fileId='12266000000492008' videoType='YOUTUBE' >",

  50.     "attachments": []

  51.   },

  52.   "triggeredBy": {

  53.     "type": "0",

  54.     "id": "62592875",

  55.     "name": "Michelle +1",

  56.     "emailId": "Michelle.t+1@zohotest.com",

  57.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/62592875"

  58.   },

  59.   "triggerType": "Status_Comment_Created",

  60.   "triggeredTime": "17 Nov 2021, 11:48 AM",

  61.   "triggeredTimeInMillis": "1637129880845",

  62.   "scope": {

  63.     "id": "12266000000002002",

  64.     "name": "Zylker",

  65.     "url": "https://communityspaces.zoho.com/portal/yourcommunity"

  66.   }

  67. }

 

Edit  Conversation Comment   

Triggers the outgoing webhook when a conversation comment is edited.
Trigger Type: Status_Comment_Updated

  1. {

  2.   "payload": {

  3.     "id": "12266000000492007",

  4.     "parentCommentId": "",

  5.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000470007/12266000000492007",

  6.     "streamId": "12266000000470007",

  7.     "streamUrl": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000470007",

  8.     "createdTime": "17 Nov 2021, 11:47 AM",

  9.     "createdTimeInMillis": "1637129879876",

  10.     "partition": {

  11.       "type": "2",

  12.       "id": "12266000000109029",

  13.       "name": "Community Space 1",

  14.       "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/community-space-1"

  15.     },

  16.     "mentions": {

  17.       "user": [

  18.         {

  19.           "id": "61683612",

  20.           "name": "Michelle",

  21.           "emailId": "michelle@zylker.com",

  22.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612"

  23.         }

  24.       ],

  25.       "partition": [],

  26.       "orgGroup": []

  27.     },

  28.     "tags": [],

  29.     "embedAttachments": {

  30.       "image": {},

  31.       "file": {},

  32.       "video": {

  33.         "12266000000492008": {

  34.           "name": "Integrating Zoho Connect and Zoho Projects",

  35.           "thumbanilUrl": "https://communityspaces.zoho.com/community/api/viewImage?scopeID=12266000000002002&fileId=12266000000492008",

  36.           "linkUrl": "https://www.youtube.com/embed/FfsDMdZIg4s?autoplay=1",

  37.           "type": "YOUTUBE"

  38.         }

  39.       }

  40.     },

  41.     "plainContent": "@Michelle  \n \n1. Are you mentioning about the chronological view of tasks, calls and meetings combined together. If that is what needed, we have chronological view enhancements in our pipeline. \n \n2. If the descriptions are typed as sentences with fullstops or any separator the sentence break would work perfectly there. The sentence break works based on the the separator. \n \n3. The description is multiline field. If we give the full description open then we would not be able to see the other records in there. The user can click on read more for the specific tasks, calls or meeting activity and read it. \n \nActivities is split into Tasks, Calls and Meeting module for technical scalability. We can't revert back. Please refer to this post or below attachment to know more. \n \n",

  42.     "richContent": "@<a href='https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612' target='blank'>Michelle</a>  <br/> <br/>1. Are you mentioning about the <b>chronological view</b> of tasks, calls and meetings combined together. If that is what needed, we have chronological view enhancements in our pipeline. <br/> <br/>2. If the descriptions are typed as sentences with <u>fullstops</u> or <u>any separator</u> the sentence break would work perfectly there. The sentence break works based on the the separator. <br/> <br/>3. The description is <code>multiline field</code>. If we give the full description open then we would not be able to see the other records in there. The user can click on read more for the specific tasks, calls or meeting activity and read it. <br/> <br/>Activities is split into Tasks, Calls and Meeting module for technical scalability. We can&#39;t revert back. Please refer to this <a href='https://one.zoho.com/zohoone/zohocorp/home/cxapp/connect/portal/intranet/stream/105000505136640' target='blank'>post</a> or below attachment to know more. <br/> <br/>",

  43.     "rawContent": "<user:mention>61683612:Michelle</user:mention>  <br/> <br/>1. Are you mentioning about the <b>chronological view</b> of tasks, calls and meetings combined together. If that is what needed, we have chronological view enhancements in our pipeline. <br/> <br/>2. If the descriptions are typed as sentences with <u>fullstops</u> or <u>any separator</u> the sentence break would work perfectly there. The sentence break works based on the the separator. <br/> <br/>3. The description is <code>multiline field</code>. If we give the full description open then we would not be able to see the other records in there. The user can click on read more for the specific tasks, calls or meeting activity and read it. <br/> <br/>Activities is split into Tasks, Calls and Meeting module for technical scalability. We can&#39;t revert back. Please refer to this <a href='https://one.zoho.com/zohoone/zohocorp/home/cxapp/connect/portal/intranet/stream/105000505136640' target='blank'>post</a> or below attachment to know more. <br/> <br/><embed type='video' fileId='12266000000492008' videoType='YOUTUBE' >",

  44.     "attachments": []

  45.   },

  46.   "triggeredBy": {

  47.     "type": "0",

  48.     "id": "62592875",

  49.     "name": "Michelle +1",

  50.     "emailId": "Michelle.t+1@zohotest.com",

  51.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/62592875"

  52.   },

  53.   "triggerType": "Status_Comment_Updated",

  54.   "triggeredTime": "17 Nov 2021, 11:50 AM",

  55.   "triggeredTimeInMillis": "1637130031907",

  56.   "scope": {

  57.     "id": "12266000000002002",

  58.     "name": "Zylker",

  59.     "url": "https://communityspaces.zoho.com/portal/yourcommunity"

  60.   }

  61. }

 

Delete  Conversation Comment  

Triggers the outgoing webhook when a conversation is deleted.
Trigger Type: Status_Comment_Deleted

  1. {

  2.   "payload": {

  3.     "streamId": "12266000000470007",

  4.     "id": "12266000000492007"

  5.   },

  6.   "triggeredBy": {

  7.     "type": "0",

  8.     "id": "62592875",

  9.     "name": "Michelle +1",

  10.     "emailId": "Michelle.t+1@zohotest.com",

  11.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/62592875"

  12.   },

  13.   "triggerType": "Status_Comment_Deleted",

  14.   "triggeredTime": "17 Nov 2021, 11:51 AM",

  15.   "triggeredTimeInMillis": "1637130072067",

  16.   "scope": {

  17.     "id": "12266000000002002",

  18.     "name": "Zylker",

  19.     "url": "https://communityspaces.zoho.com/portal/yourcommunity"

  20.   }

  21. }

 

User mentioned in post  

Triggers the outgoing webhook when the configuration user is mentioned in a post.
Trigger Type: User_Mentioned_In_Post

  1. {

  2.   "payload": {

  3.     "id": "12266000000492031",

  4.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000492031",

  5.     "title": "【TextBook】Text garbling issue",

  6.     "createdTime": "17 Nov 2021, 12:06 PM",

  7.     "createdTimeInMillis": "1637130994796",

  8.     "partition": {

  9.       "type": "2",

  10.       "id": "12266000000008040",

  11.       "name": "Textbook - Feedback",

  12.       "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/2-group"

  13.     },

  14.     "mentions": {

  15.       "user": [

  16.         {

  17.           "id": "61683612",

  18.           "name": "Michelle",

  19.           "emailId": "michelle@zylker.com",

  20.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612"

  21.         }

  22.       ],

  23.       "partition": [

  24.         {

  25.           "id": "12266000000108019",

  26.           "name": "Zoho One",

  27.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/1-group"

  28.         },

  29.         {

  30.           "id": "12266000000008040",

  31.           "name": "Textbook - Feedback",

  32.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/2-group"

  33.         }

  34.       ],

  35.       "orgGroup": []

  36.     },

  37.     "tags": [],

  38.     "embedAttachments": {

  39.       "image": {},

  40.       "file": {},

  41.       "video": {}

  42.     },

  43.     "plainContent": "@Zoho One \n@Textbook - Feedback \n \nI found some text garbling in Textbook. \n@Michelle Could you kindly check it please? \n \n \nBrowser: Chrome, Edge \nLanguage: Japanese",

  44.     "richContent": "@<a href='https://communityspaces.zoho.com/portal/yourcommunity/group/1-group' target='blank'>Zoho One</a> <br/>@<a href='https://communityspaces.zoho.com/portal/yourcommunity/group/2-group' target='blank'>Textbook - Feedback</a> <br/> <br/>I found some text garbling in Textbook. <br/>@<a href='https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612' target='blank'>Michelle</a> Could you kindly check it please? <br/> <br/> <br/><b>Browser: Chrome, Edge <br/>Language: Japanese</b>",

  45.     "rawContent": "<parition:mention>12266000000108019:Zoho One</parition:mention> <br/><parition:mention>12266000000008040:Textbook - Feedback</parition:mention> <br/> <br/>I found some text garbling in Textbook. <br/><user:mention>61683612:Michelle</user:mention> Could you kindly check it please? <br/> <br/> <br/><b>Browser: Chrome, Edge <br/>Language: Japanese</b>",

  46.     "attachments": []

  47.   },

  48.   "triggeredBy": {

  49.     "type": "0",

  50.     "id": "62592875",

  51.     "name": "Michelle +1",

  52.     "emailId": "Michelle.t+1@zohotest.com",

  53.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/62592875"

  54.   },

  55.   "triggerType": "User_Mentioned_In_Post",

  56.   "triggeredTime": "17 Nov 2021, 12:06 PM",

  57.   "triggeredTimeInMillis": "1637130994885",

  58.   "scope": {

  59.     "id": "12266000000002002",

  60.     "name": "Zylker",

  61.     "url": "https://communityspaces.zoho.com/portal/yourcommunity"

  62.   }

  63. }

 

User mentioned in comment  

Triggers the outgoing webhook when the configuration user is mentioned in a conversation comment.
Trigger Type: User_Mentioned_In_Comment

  1. {

  2.   "payload": {

  3.     "id": "12266000000491035",

  4.     "parentCommentId": "",

  5.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000492031/12266000000491035",

  6.     "streamId": "12266000000492031",

  7.     "streamUrl": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000492031",

  8.     "createdTime": "17 Nov 2021, 12:14 PM",

  9.     "createdTimeInMillis": "1637131457656",

  10.     "partition": {

  11.       "type": "2",

  12.       "id": "12266000000008040",

  13.       "name": "Textbook - Feedback",

  14.       "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/2-group"

  15.     },

  16.     "mentions": {

  17.       "user": [

  18.         {

  19.           "id": "61683612",

  20.           "name": "Michelle",

  21.           "emailId": "michelle@zylker.com",

  22.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612"

  23.         }

  24.       ],

  25.       "partition": [],

  26.       "orgGroup": []

  27.     },

  28.     "tags": [],

  29.     "embedAttachments": {

  30.       "image": {

  31.         "12266000000491036": {

  32.           "fileId": "12266000000491036",

  33.           "size": "89134",

  34.           "name": "image.png",

  35.           "contentType": "image/png",

  36.           "downloadUrl": "https://communityspaces.zoho.com/community/api/downloadFile?scopeID=12266000000002002&fileId=12266000000491036",

  37.           "extension": "png",

  38.           "url": "https://communityspaces.zoho.com/community/api/viewImage?scopeID=12266000000002002&fileId=12266000000491036&size=original",

  39.           "thumbnailUrl": "https://communityspaces.zoho.com/community/api/viewImage?scopeID=12266000000002002&fileId=12266000000491036",

  40.           "imgWidth": "1568",

  41.           "imgHeight": "674"

  42.         },

  43.         "12266000000491038": {

  44.           "fileId": "12266000000491038",

  45.           "size": "44024",

  46.           "name": "無.png",

  47.           "contentType": "image/png",

  48.           "downloadUrl": "https://communityspaces.zoho.com/community/api/downloadFile?scopeID=12266000000002002&fileId=12266000000491038",

  49.           "extension": "png",

  50.           "url": "https://communityspaces.zoho.com/community/api/viewImage?scopeID=12266000000002002&fileId=12266000000491038&size=original",

  51.           "thumbnailUrl": "https://communityspaces.zoho.com/community/api/viewImage?scopeID=12266000000002002&fileId=12266000000491038",

  52.           "imgWidth": "756",

  53.           "imgHeight": "607"

  54.         }

  55.       },

  56.       "file": {},

  57.       "video": {}

  58.     },

  59.     "plainContent": "@Michelle \nplease refer this screen shot for issue understanding \n \n",

  60.     "richContent": "@<a href='https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612' target='blank'>Michelle</a> <br/>please refer this screen shot for issue understanding <br/> <br/>",

  61.     "rawContent": "<user:mention>61683612:Michelle</user:mention> <br/>please refer this screen shot for issue understanding <br/> <br/><embed type='image' fileId='12266000000491036' ><embed type='image' fileId='12266000000491038' >",

  62.     "attachments": []

  63.   },

  64.   "triggeredBy": {

  65.     "type": "0",

  66.     "id": "62592875",

  67.     "name": "Michelle +1",

  68.     "emailId": "Michelle.t+1@zohotest.com",

  69.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/62592875"

  70.   },

  71.   "triggerType": "User_Mentioned_In_Comment",

  72.   "triggeredTime": "17 Nov 2021, 12:14 PM",

  73.   "triggeredTimeInMillis": "1637131458161",

  74.   "scope": {

  75.     "id": "12266000000002002",

  76.     "name": "Zylker",

  77.     "url": "https://communityspaces.zoho.com/portal/yourcommunity"

  78.   }

  79. }

 

Space mentioned in a post  

Triggers the outgoing webhook when the selected space is mentioned in a post.
Trigger Type: Space_Mentioned_In_Post
Notes

While configuring the webhooks, the spaces for which you'd need to trigger the webhook should be selected. If you are creating a webhook through API, then the 'partitionIds' attribute is mandatory for this trigger type.

  1. {

  2.   "payload": {

  3.     "id": "12266000000492031",

  4.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000492031",

  5.     "title": "【TextBook】Text garbling issue",

  6.     "createdTime": "17 Nov 2021, 12:06 PM",

  7.     "createdTimeInMillis": "1637130994796",

  8.     "partition": {

  9.       "type": "2",

  10.       "id": "12266000000008040",

  11.       "name": "Textbook - Feedback",

  12.       "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/2-group"

  13.     },

  14.     "mentions": {

  15.       "user": [

  16.         {

  17.           "id": "61683612",

  18.           "name": "Michelle",

  19.           "emailId": "michelle@zylker.com",

  20.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612"

  21.         }

  22.       ],

  23.       "partition": [

  24.         {

  25.           "id": "12266000000108019",

  26.           "name": "Zoho One",

  27.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/1-group"

  28.         },

  29.         {

  30.           "id": "12266000000008040",

  31.           "name": "Textbook - Feedback",

  32.           "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/2-group"

  33.         }

  34.       ],

  35.       "orgGroup": []

  36.     },

  37.     "tags": [],

  38.     "embedAttachments": {

  39.       "image": {},

  40.       "file": {},

  41.       "video": {}

  42.     },

  43.     "plainContent": "@Zoho One \n@Textbook - Feedback \n \nI found some text garbling in Textbook. \n@Michelle Could you kindly check it please? \n \n \nBrowser: Chrome, Edge \nLanguage: Japanese",

  44.     "richContent": "@<a href='https://communityspaces.zoho.com/portal/yourcommunity/group/1-group' target='blank'>Zoho One</a> <br/>@<a href='https://communityspaces.zoho.com/portal/yourcommunity/group/2-group' target='blank'>Textbook - Feedback</a> <br/> <br/>I found some text garbling in Textbook. <br/>@<a href='https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612' target='blank'>Michelle</a> Could you kindly check it please? <br/> <br/> <br/><b>Browser: Chrome, Edge <br/>Language: Japanese</b>",

  45.     "rawContent": "<parition:mention>12266000000108019:Zoho One</parition:mention> <br/><parition:mention>12266000000008040:Textbook - Feedback</parition:mention> <br/> <br/>I found some text garbling in Textbook. <br/><user:mention>61683612:Michelle</user:mention> Could you kindly check it please? <br/> <br/> <br/><b>Browser: Chrome, Edge <br/>Language: Japanese</b>",

  46.     "attachments": []

  47.   },

  48.   "triggeredBy": {

  49.     "type": "0",

  50.     "id": "62592875",

  51.     "name": "Michelle +1",

  52.     "emailId": "Michelle.t+1@zohotest.com",

  53.     "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/62592875"

  54.   },

  55.   "triggerType": "Space_Mentioned_In_Post",

  56.   "triggeredTime": "17 Nov 2021, 12:06 PM",

  57.   "triggeredTimeInMillis": "1637130994885",

  58.   "scope": {

  59.     "id": "12266000000002002",

  60.     "name": "Zylker",

  61.     "url": "https://communityspaces.zoho.com/portal/yourcommunity"

  62.   }

  63. }

 

Space Mentioned In a Comment 

Triggers the outgoing webhook when the selected spaces are mentioned in a post comment.
Trigger Type: Space_Mentioned_In_Comment
Notes

NOTE: While configuring the webhooks, the spaces for which you'd need to trigger the webhook should be selected. If you are creating a webhook through API, then the 'partitionIds' attribute is mandatory for this trigger type.

{
  "payload": {
    "id": "12266000000491095",
    "parentCommentId": "12266000000491035",
    "url": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000492031/12266000000491095",
    "streamId": "12266000000492031",
    "streamUrl": "https://communityspaces.zoho.com/portal/yourcommunity/stream/12266000000492031",
    "createdTime": "17 Nov 2021, 12:25 PM",
    "createdTimeInMillis": "1637132100874",
    "partition": {
      "type": "2",
      "id": "12266000000008040",
      "name": "Textbook - Feedback",
      "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/2-group"
    },
    "mentions": {
      "user": [
        {
          "id": "62592875",
          "name": "Michelle +1",
          "emailId": "Michelle.t+1@zohotest.com",
          "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/62592875"
        }
      ],
      "partition": [
        {
          "type": "2",
          "id": "12266000000008040",
          "name": "Textbook - Feedback",
          "url": "https://communityspaces.zoho.com/portal/yourcommunity/group/2-group"
        }
      ],
      "orgGroup": []
    },
    "tags": [],
    "embedAttachments": {
      "image": {},
      "file": {},
      "video": {}
    },
    "plainContent": "@Michelle +1 Thanks for the screen shots \n \nThe issue has been fixed. Please refresh and check again. \n \nCC @Textbook - Feedback",
    "richContent": "@<a href='https://communityspaces.zoho.com/portal/yourcommunity/profile/62592875' target='blank'>Michelle +1</a> Thanks for the screen shots <br/> <br/>The issue has been fixed. Please refresh and check again. <br/> <br/>CC @<a href='https://communityspaces.zoho.com/portal/yourcommunity/group/2-group' target='blank'>Textbook - Feedback</a>",
    "rawContent": "<user:mention>62592875:Michelle +1</user:mention> Thanks for the screen shots <br/> <br/>The issue has been fixed. Please refresh and check again. <br/> <br/>CC <parition:mention>12266000000008040:Textbook - Feedback</parition:mention>",
    "attachments": []
  },
  "triggeredBy": {
    "type": "0",
    "id": "61683612",
    "name": "Michelle",
    "emailId": "michelle@zylker.com",
    "url": "https://communityspaces.zoho.com/portal/yourcommunity/profile/61683612"
  },
  "triggerType": "Space_Mentioned_In_Comment",
  "triggeredTime": "17 Nov 2021, 12:25 PM",
  "triggeredTimeInMillis": "1637132100950",
  "scope": {
    "id": "12266000000002002",
    "name": "Zylker",
    "url": "https://communityspaces.zoho.com/portal/yourcommunity"
  }
}