Open the Push notifications panel   

Push notifications help you stay on top of what matters without opening each module separately.

1. Click the bell icon in the top-right corner.

2. Review the alerts in the notifications panel.
   
   

Filter Push notifications   

Use Filter in the top of the notifications panel to narrow the list to the type of update you want to review.

You can filter by:

• All, Unread

• Mentions, Space mentions, Private Conversations, Reminders

• Posts, Comments, Likes

• Tasks, Announcements, Events, Town Hall

• Others
  
  

Sort, clear, and remove push notifications   

• Click Sort in the notifications panel and choose to view notifications by newest or oldest.
  
  
  
  

• Click Mark as read on an item to clear that notification individually.
  
  
  
  

• Click Mark all as read to clear the entire list at once.
  
  
  
  

• Click X on a notification to remove it from the list.
  
  

Configuring Notification Preferences in Zoho CommunitySpaces 

Notification Preferences lets you control what alerts you receive and how they reach you. Open it whenever you want to fine-tune your notification setup.

1. Click the bell icon in the top-right corner.

2. Click the gear icon in the notifications panel.

3. Open Notification Preferences.
   
   

Choose email and push delivery  

In the General section, you can control how notifications are delivered to your account.

1. Enable or disable email notifications entirely.

2. Choose whether you want updates by Email, Push, or both.
   
   

Configure general activity alerts

In the General section, configure alerts for the following activities:

• Posts, Comments, Likes, Votes, @ mentions, Private conversations and #tags

• Updates from users you follow

• Tasks
  
  

Configure space, forum, and board notifications   

Use the module-specific sections in Notification Preferences to control more targeted alerts.

For spaces, you can:

• Configure notifications for individual spaces and the community wall separately

• Enable Mute to stop receiving notifications from that space.

• Select email and push alerts for Posts, Comments, and Space mentions

• Enable Show in my feed for that space to display posts from that space in your Feed
  
  

For forums, you can:

• Choose email and push notifications when a new forum post is made in the community.

• Decide whether forum posts from categories you follow should appear in your feed.
  
  

For boards, you can:

• Use Mute for a board

• Manage email and push notifications for tasks, checklists, and overdue reminders
  
  

Configuring notification for Gamification 

In the Gamification section of Notification Preferences, you can enable or disable email and push notifications for badge awards. Use these settings when you want to know whenever someone awards you a badge.

Configure Email Digest   

In the Advanced section, use Email Digest to receive a single daily summary instead of multiple individual emails.

1. Enable Email Digest.

2. Choose the time when you want to receive the summary email.

Understand web and mobile behavior  

Keep push notifications enabled if you want instant updates on the web and mobile app. Your web notification preferences also carry over to the mobile app, and you can update them anytime from the web.

Follow post and member 

You can follow individual activities when you want updates on a specific post instead of the whole module. This is useful for announcements, forum posts, articles, and similar activities.

1. Open the announcement, forum post, article, or other activity you want to track.

2. Click the three-dot menu in top-right corner of that post container and click Follow to start receiving notifications for that activity.
   
   
   
   

3. Go to the profile page of the member you want to follow and click Follow in the top-right corner.
   
   

Understand what updates you receive when following

After you follow the activity, you will receive instant notifications for likes, comments, and other engagement on that post. After you follow the member, you will be notified for all their activities on the Community wall and in the Public spaces.

Updating My Preferences 

Use My Preferences to control parts of your personal experience inside the community. One of these settings lets you control whether other users can see your email address.

1. Open My Preferences under Profile Picture menu.
   
   
   
   

2. Enable the option to hide your email address from other users.

3. Select your preferred language.

4. Update your time zone.

5. Click Save to apply the updated settings.
   
   

Customizing other preferences and default views 

Use Preferences to customize how you move through the community interface. These settings help you control the left menu and your starting view.

1. Click More in the left apps menu.

2. Select Preferences.
   
   

Reorder apps and choose a landing page   

In Preferences, you can personalize the app menu and the page that opens first.

1. Reorder the apps in the left menu the way you want.

2. Choose Feeds or Home as your default landing page.

3. Click Save to apply the changes.
   
   

These preferences can be configured separately for the web and the mobile app.           

Set a default view inside a module   

Within modules such as Feeds, Forums, and Manuals, you can choose the exact page that opens first.

1. Open the module from the left menu.
   
   
   
   

2. Click the three-dot menu at the bottom of the left navigation panel.

3. Select Set Default View.
   
   
   
   

4. Choose the page you want to see first whenever you open that module from the left menu.
   
   
   
   
   
   

Need more help?  

If you need further assistance regarding Zoho CommunitySpaces, contact us at support@zohocommunityspaces.com.