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Import and Export Contacts

Any user can import their contacts to the Personal branch in Zoho Contacts. Only the admin of the respective Organization and Groups can import contacts into it.

Import contacts from Google/Outlook

You can import contacts from your Google/Outlook accounts.

  1. Go to contacts.zoho.com.
  2. Click the icon and then Import.
  3. Select the folder then the category you want to import the contacts to.
  4. Click Google or Outlook and allow access to import contacts to Zoho.
  5. Contacts from the account will be imported to your Zoho Contacts account.

Only valid contacts will be imported. An error will occur if the contact is in an invalid format.

Import contacts from desktop

You can also import contacts from your local desktop files. Zoho Contacts supports CSV, LDIF, and VCF file formats.

  1. Go to contacts.zoho.com.
  2. Click the icon and then click Import.
  3. Click the Local File option.
  4. Choose the file to upload in the pop-up window and click Open.

You can only import up to 5000 contacts at the same time.

Import CSV files

  1. Go to contacts.zoho.com.
  2. Click the icon and then Import.
  3. Click the Local File option.
  4. Choose the CSV file to upload and click OK.
    In this page, you can map the details from the .csv file to the respective fields. You can also edit details based on your need.

    You can also un map specific details from the .csv file to import the desired data.
If a contact satisfies all the conditions, it will be imported. If not, it will be skipped.

Export Contacts

You can export contacts from Zoho Contacts to different file formats such as CSV, VCF, LDIF, HTML, and Outlook CSV. You can also secure access to your exported files using a password.

  1. Got to contacts.zoho.com.
  2. Click the icon and then Export.
  3. In the pop-up, choose the branch, category, and the format for the export.
  4. If you want to secure access to your file, click Secure the contacts file and enter the password.
  5. Click on Export contacts.

   


The password set while exporting will be needed to open the downloaded file.




Helpful?14
Updated: 10 months ago
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2 comments
  • 11 months ago

Hi there

I recently imported a CSV file into my Zoho account to grab the contacts.

Only 41 contacts where imported out of 500 contacts.

Is there a particular type of CSV that would work better?

Cheers
Jai

Hi Addy,
At the end of the import, you will get the import report that will show you the list of contacts that have been skipped along with the reason. You need to make changes accordingly and try again.
You can also export the imported contacts (those 41 contacts) to view their format like the header, and other details then edit your CSV file to match that format. You can edit the details through 'Field Mapping' which you will get during import process, Refer to the attached image.

Another solution is to try importing the contacts in VCF format.

If you still face any issue, feel free to contact support@zohocontacts.com.

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