Organization Settings - Zoho Contacts

Organization Settings

Admins can manage how organization contacts are accessed, synced, and shared across the organization. Follow the steps below to access the settings:

How to access the Settings page

1. Go to mail.zoho.com or you can access mail in one.zoho.com
2. Click the Settings  icon in the right-side panel.
3. Choose Contacts in the drop-down; the settings page will be displayed. 


Available options in organization settings

Show organization contacts to users

Controls who can access organization contacts:
  1. Show in Contacts app and other services
    All users can view and access organization contacts in the Contacts app UI and other Zoho services (e.g., Mail, Calendar).

  2. Hide from Contacts app but show in other services
    Contacts are hidden from the Contacts app UI but are still available in other Zoho services through suggestions or auto-complete (e.g., when composing an email).

  3. Hide everywhere
    Organization contacts are completely hidden from all users—including organization admins and cannot be accessed via the Contacts app UI or other Zoho services.


Export permissions for organization users

Controls the export permissions of contacts for organization users:
  1. Allow export of both organization and personal contacts
    Users can export all contacts, including both personal and organization contacts.

  2. Allow export of personal contacts only
    Users can export only their personal contacts; export of organization contacts is restricted.

  3. Restrict
    Exporting of both personal and organization contacts is restricted to users.


Email address visibility of organization contacts

Controls which email addresses of organization contacts are visible to organization users:
  1. Show both primary and secondary email addresses
    Displays all email addresses associated with organization contacts.

  2. Show only primary email address
    Only the primary email address will be displayed; secondary addresses are hidden.

  3. Hide all email addresses
    Email addresses of organization contacts are completely hidden from users.