Admins can manage how organization contacts are accessed, synced, and shared across the organization. Follow the steps below to access the settings:
How to access the Settings page
2. Click the Settings

icon in the right-side panel.
3. Choose Contacts in the drop-down; the settings page will be displayed.
Available options in organization settings
Controls who can access organization contacts:
- Show in Contacts app and other services
All users can view and access organization contacts in the Contacts app UI and other Zoho services (e.g., Mail, Calendar).
- Hide from Contacts app but show in other services
Contacts are hidden from the Contacts app UI but are still available in other Zoho services through suggestions or auto-complete (e.g., when composing an email).
- Hide everywhere
Organization contacts are completely hidden from all users—including organization admins and cannot be accessed via the Contacts app UI or other Zoho services.
Export permissions for organization users
Controls the export permissions of contacts for organization users:
- Allow export of both organization and personal contacts
Users can export all contacts, including both personal and organization contacts.
- Allow export of personal contacts only
Users can export only their personal contacts; export of organization contacts is restricted.
- Restrict
Exporting of both personal and organization contacts is restricted to users.
Controls which email addresses of organization contacts are visible to organization users:
- Show both primary and secondary email addresses
Displays all email addresses associated with organization contacts.
- Show only primary email address
Only the primary email address will be displayed; secondary addresses are hidden.
- Hide all email addresses
Email addresses of organization contacts are completely hidden from users.