Limits
For how many days will my email logs be stored in Zoho CPaaS servers?
Zoho CPaaS will store your email log details for a period of 60 days, along with their content (if you opt for it). However, you can increase the retention period by purchasing more storage from us. To retain more data, email us with your requirement ...
What is the maximum limit for Spam trap hit/ un-justified complaint?
As per Zoho CPaaS's Terms of Service, the maximum count of spam trap hits/unjustified complaints is 1 in 100,000 emails. If your emails exceed the threshold(s) mentioned above, Zoho reserves the right to terminate your user account without any prior ...
How many domains can I add in my Zoho CPaaS account and how many can be associated to a single Agent?
Zoho CPaaS allows you to add a total of 100 domains. You can create a maximum of 50 Agents. You can associate 100 domains with a single Agent.
What is the maximum storage space for attachments in File Cache?
File Cache supports 1 GB of storage. To know more about File Cache, refer to our email guide here. If you have further queries, write to us at support@zohocpaas.com.
What is the total size of the email that I can send using Zoho CPaaS?
The total email size which includes your email headers, body content, inline images, and attachments should not exceed 15 MB. If you have further queries, write to us at support@zohocpaas.com.
How many Agents can I add in my Zoho CPaaS account?
A total of 50 Agents can be created for a Zoho CPaaS account.