What is the difference between template key and template alias?
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Can I use a custom template for my emails?
Yes. You can use any custom template in Zoho CPaaS by creating a new template and pasting your HTML content into it. Save the new template for future reference. You can then use the template key generated for the new template in your API requests.Why are my emails sent via API failing?
There are several reasons for email-sending failures. The prominent ones are listed below: One or more mandatory fields - "subject", "from", "to", "cc", "bcc", "reply_to" were set as an Empty Value or Invalid Value. The email-sending domain is ...Can I secure my webhooks?
Yes, you can secure your webhooks using an authentication key. This key will be sent along with the data delivered to the assigned POST URL. The page given here explains the steps to authenticate the webhook dataAfter configuring my domain with Zoho Mail once, should I verify my domain again for my Zoho CPaaS account?
Yes, Zoho Mail and Zoho CPaaS are two different services and require separate domain verification. This is because, domain verification for Zoho Mail authorizes Zoho Mail's service alone. A separate authentication for Zoho CPaaS is necessary to use ...Why should I use a separate domain for my transactional emails?
Transactional emails must be delivered almost instantly. Their delivery rates depend on multiple factors, with the most important one being a solid sender reputation. Sender reputation is affected by good email-sending practices—like minimal bounce ...