Tracking
Can I get a scheduled report to be sent on a daily basis?
Yes, you can schedule to receive email reports either daily, weekly or monthly. This setting can be configured in: Zoho CPaaS account >> Settings >> Notification >> Notify email summary checkbox.
Will I be able to pull email logs data using an API?
Yes, you can fetch email logs using this API.
What data is collected from recipients to track click and open rates?
Using Zoho CPaaS, you can track open and click rates of transactional emails. Information such as Internet Protocol address, browser type, device type, and email client is collected from your recipients in order to track open and click rates. ...
Do you allow email tracking for emails sent via SMTP?
Yes, we allow click and open tracking for emails sent via SMTP. Before sending emails, you need to enable SMTP tracking in your Agent to track the email open and click data. If you have further queries related to SMTP tracking, write to us at ...