Zoho CPaaS Integrations
Why are my emails not sending at all?
If no emails are going out, follow these steps : 1. Go to the plugin settings and send a test email to confirm the basic setup is working. 2. Temporarily disable any other mail or SMTP plugins and test again. 3. Enable debug logging in the plugin ...
Why am I getting a “From Name” validation error when saving settings?
The From Name field allows only specific characters. If you use an emoji, HTML code, or an unsupported symbol, the plugin will show a validation error and the email will not send. Make sure to remove any emojis, HTML tags, or special characters from ...
I’m getting an SMTP connection error. How do I fix it?
An SMTP connection error usually means WordPress cannot reach the mail server. This can happen due to wrong settings, a firewall, or your hosting provider blocking outbound connections. Steps to try: Double-check your SMTP host, port number, ...
Why is the Zoho CPaaS plugin not sending emails even though it’s installed?
Another plugin on your site may have taken over the WordPress mail function. This means Zoho CPaaS plugin never receives the request to send email in the first place. You can temporarily disable other mail plugins one by one and send a test email ...
Can I use Zoho CPaaS with another plugin such as WP Mail SMTP?
Yes, but only one plugin should handle your outgoing mail at a time. Running two mail plugins at once can cause conflicts where one plugin may silently block the other, and emails might not send at all. If you want Zoho CPaaS to send all your emails: ...