API Limits
To use the Vertical Solution API, you'll require the Authentication Token from your CRM account. Please make sure that you have the permission to access the API service. If you do not have permission, please contact your CRM administrator.
API Limit
The API limits for vertical solutions are as given below:
- Min - 4000 requests/day/organization
- Max - 25000 requests/day/organization or 500 requests /user license whichever is lower
Important Notes
- The PST Time zone will be considered.
- We notify CRM administrators (Users with "Administrator" profile) if your organization exceeds the API limit. We also provide API Statistics for better assessment of your integration requirements.
- To optimize your API usage, get maximum 200 records with each request and insert, update or delete maximum 100 records with each request.
- Example: If you have purchased 10 user licenses, you are allowed 2500 requests per day. Using each of those 2500 requests, you can update maximum 100 records. That would be 2500 x 100 i.e. 250,000 records can be updated/inserted/deleted per day.
- In case, your application requires more than the upper limit, your additional API requests will not be processed. To avoid data transfer issues, please assess your API requirements well in advance. If you need any help, please contact our Support at support@zohocrm.com
Check API Request Usage
You can view the total limit for API calls and the current day's API usage in your vertical solution.
- Go to Setup > DeveloperSpace > APIs.
- In the CRM API page, the Usage section lists the per day usage and total limit for the API calls.
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