Data Backup
Using Data Backup, you can back up all the data in your Bigin account, instantly. Once the backup is ready for download, you will receive a pop-up notification and an email.
- Users with the paid edition of Bigin will have two free backups per month.
- Users under the Free/Trial edition should purchase a one-time data backup to get a copy of the entire data in Bigin.
- Only users with Super Admin or Administrator profiles are allowed to initiate data backups.
To request data backup
- Go to Settings (
) > Data Administration > Data Backup.
- Click Download.
Backup Logs
The chronological sequence of actions performed in Data Backup will be listed here. They are:
- Download Initiated: When the data backup is downloaded by the user.
- Backup purchase details: The details of the data backup add-on that has been purchased.
Purchase Data Backup
Users with the paid edition of Bigin account have 2 free data backups available per month. If that is exhausted, you can purchase one-time data backup add-on. Users under the Free/Trial edition should purchase a one-time data backup to get a copy of the entire data in Bigin.
To purchase one-time data backup add-on (Users with paid edition)
- Click your Profile icon > Subscription > Manage Subscription.
- In the Plan step, Click Buy Add-on in your Bigin edition.
- In the Add-on step, select the number of units of onetime data backup and click Proceed.
- Enter your billing details, choose Non recurring payment and finish the transaction.
To purchase one-time data backup add-on (Users with Free/Trial edition)
- Go to Settings (
- Click Download.
- In the Purchase Backup popup, select the number of Onetime Data Backup units and click Continue.
- Enter the Payment Details and click Make Payment.
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