Creating a custom domain for your portal

Creating a custom domain for your portal

By default, your portal will be accessible with the portal URL. With custom domain, you create a custom domain and map it to your portal.
 
To create a custom domain for your portal:
  1. Navigate to the portal from the Custom Portal tab
  2. Go to the Custom Domain tab, then click the Add Custom Domain button.
  3. Enter your domain name, then click the Next button.
  4. Click Copy to copy the address for the CNAME record. Log in to your domain provider's admin console, then add the copied CNAME record under DNS configurations.
  5. Once you've created a CNAME record, navigate to the Custom Domain tab in Admin Settings, then click Submit & Verify. The SSL certificate installation will be initiated and will be completed in a maximum of two business days.
  6. To activate your custom domain, click Activate.
  7. You can now access your portal with the configured custom domain.
  8. To disable the custom domain for your portal, click Disable. Once the custom domain is disabled, you will be able to access your portal only via the default domain URL.
  9. To delete the current custom domain configuration, click Delete. After deletion, the links containing the custom domain URL will no longer work and you will be able to access your hub only via the default domain URL.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • Custom domain

                                                                                                    By default, your hub will be accessible with the portal URL. With custom domain, you create a custom domain and map it to your hub. To create a custom domain for your hub: 1. Go to the Custom Domain tab, then click the Add Custom Domain button. 2. ...
                                                                                                  • Creating a new custom portal

                                                                                                    The hub admin can create multiple portals for external users and manage their settings. All the portals created for the hub will be listed in the Custom Portal tab under hub admin settings. To create a new custom portal: Go to the Manage Portals tab ...
                                                                                                  • Portal branding

                                                                                                    Maintain your brand's identity in your custom portal with customizable logo, banners, and color selection capabilities. Creating a branded portal helps build a connection with your external users and promotes brand identity and trust. Zoho Learn ...
                                                                                                  • Custom portal add on

                                                                                                    You can include custom portal as an add-on to your existing paid plan in Zoho Learn. Depending on your needs, you can purchase users and portals in addition to the number of users and portal available in your current plan. The count of custom portal ...
                                                                                                  • Custom portal pricing

                                                                                                    The Custom Portals feature is offered as an add-on for both the Express and Professional editions. For Zoho One/Professional edition accounts, 5 users and 1 portal are included at no extra cost. For additional users beyond this limit, charges will ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources