Steps to Upgrade and Downgrade your Plan

Steps to Upgrade and Downgrade your Plan

Upgrading to a paid plan

You can upgrade your Zoho Learn plan to enjoy more features and added benefits.

Click here to check out more details on the different plans that we offer.

To upgrade your plan:

  1. Click the Settings () icon, then go to Subscription.

  1. Choose the required plan (Express or Professional) and click Upgrade.

  1. Choose the payment frequency (monthly or yearly) and the number of users you want to add to your plan.


     4. Review your order and enter your billing address.
     5. Enter the payment details and complete the payment.

Downgrading your account

You can change plans or downgrade users from your existing plan by following these steps.

To downgrade users:

  1. Click the Settings () icon, then go to Subscription.


       2. Click Downgrade User/Add-ons.


  1. Choose the number of users that you want to downgrade, then click Proceed.



You will see a message confirming your action.



To change your plan:

  1. Click the Settings () icon, then go to Subscription.

  1. Select the Change Plan option.

        3. Click Downgrade below the plan of your choice.


       4. Click Yes, Proceed Downgrade.

         5. You can choose to share the reason for your downgrade, then click Submit.

 

 


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick LinksWorkflow AutomationData Collection
                          Web FormsEnterpriseBegin Data Collection
                          Interactive FormsWorkplaceData Collection App
                          CRM FormsCustomer ServiceAccessible Forms
                          Digital FormsMarketingForms for Small Business
                          HTML FormsEducationForms for Enterprise
                          Contact FormsE-commerceForms for any business
                          Lead Generation FormsHealthcareForms for Startups
                          Wordpress FormsCustomer onboardingOrder Forms for Small Business
                          No Code FormsConstructionRSVP tool for holidays
                          Free FormsTravel
                          Prefill FormsNon-Profit

                          Intake FormsLegal
                          Mobile App
                          Form DesignerHR
                          Mobile Forms
                          Card FormsFoodOffline Forms
                          Assign FormsPhotography
                          Mobile Forms Features
                          Translate FormsReal EstateKiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for FormsAlternativesSecurity & Compliance
                          Holiday FormsGoogle Forms alternative GDPR
                          Form to PDFJotform alternativeHIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag & drop form builder
                          WCAG



                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media


                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Plan Usage

                                                                                                                The Plan Usage section provides comprehensive information about the subscription plan for your hub. It outlines the current plan's offerings, including user availability, allowed spaces, courses, and custom portals, and storage capacity. ...
                                                                                                              • Others

                                                                                                                1. What will happen to my data when I downgrade my plan? When you downgrade your Zoho Learn plan, your existing data will remain accessible, but you may lose access to certain features depending on the new plan's limitations. 2. Does Zoho Learn ...
                                                                                                              • Custom portal add on

                                                                                                                You can include custom portal as an add-on to your existing paid plan in Zoho Learn. Depending on your needs, you can purchase users and portals in addition to the number of users and portal available in your current plan. The count of custom portal ...
                                                                                                              • Managing manuals in your hub

                                                                                                                Enabling or disabling a manual To enable or disable a manual: Go to the Manage Manuals tab. Click the More options icon (). Click Enable or Disable. Moving a manual to trash To move a manual to trash: Go to the Manage Manuals tab. Click the More ...
                                                                                                              • Managing courses in your hub

                                                                                                                Enabling or disabling a course To enable or disable a course: Go to the Manage Courses tab. Enable or Disable the course from the list of courses. Deleting a course To delete a course: Go to the Manage Courses tab. Click the More options icon () on ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources