Custom domain

By default, your hub will be accessible with the portal URL. With custom domain, you create a custom domain and map it to your hub.

To create a custom domain for your hub:

1. Go to the Customization tab, then click the Add Custom Domain button.

2. Enter your domain name then click the Next button.

3. Click Copy to copy the address for the CNAME record.

4. Login to your domain provider's admin console, then add the copied CNAME record under DNS configurations.

5. Once you've created a CNAME record, navigate to the Custom Domain tab in Admin Settings, then click Submit & Verify.

The SSL certificate installation will be initiated and will be completed in a maximum of two business days.

7. Click Activate to activate your custom domain.

Enter the custom domain in one of these formats:

www.yourdomainname.com or subdomainname.yourdomainname.com.

Disabling a custom domain for your hub

Once the custom domain is disabled, you will be able to access your hub only via the default domain URL.

Click Disable to disable your domain.

Deleting a custom domain for your hub

After deletion, the links containing the custom domain URL will no longer work and you will be able to access your hub only via the default domain URL.

Click Delete to delete the current custom domain configuration, c

In custom domain enabled hubs, the file upload size is limited to 250 MB.

Custom domain is available only in our Professional plan.

Access the URL https://learn.zoho.com/portal/{your-hub-url}/settings/customdomain to reset custom domain settings.

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