Custom portals

Custom portals

A custom portal for your hub comes in handy when you want to create an extended platform to share information and courses with users who are not a part of your organization. These users may include partners, customers, investors, and others. Zoho Learn allows you to create external portals and share the manuals, and courses in your hub. External users can access these resources through the portal.




Here are some of the ways in which your business can use custom portals:
 
Extended enterprise training: Build courses for all the stakeholders involved in your business, including partners, clients, customers, freelancers, contract workers, distributors, and vendors, to ensure that they are supported with the learning required to maximize your growth.
 
Customer training: Offer comprehensive training to customers to help them use your product or service to its full potential throughout the entire customer lifecycle.

Partner training: Curate training programs for your partner network to provide the information and skills to enable them to sell your products. You can also create courses for standardized procedures to be followed across all partner organizations to facilitate consistent customer experiences.


External knowledge base: Share valuable company resources with external stakeholders involved in selling your product or service. You can also create manuals or guides for your customers to help them use your product better.

Custom portals is available only in our Express and Professional plan.                                                                                                                      

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                                                                                                                        • Related Articles

                                                                                                                        • Getting started with custom portals

                                                                                                                          There are two kinds of portals in Learn. The classification is based on the access granted to external users. Hub administrators can create these portals depending on the organizational requirement. Public portal: Public portals can be used to share ...
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                                                                                                                          The hub admin can create two types of custom portals depending on the type of access that will be granted to the external users. Public: Any user with the link to the custom portal can access it. You can use a public portal to share resources that ...
                                                                                                                        • Custom portal pricing

                                                                                                                          The Custom Portals feature is offered as an add-on for both the Express and Professional editions. For Zoho One/Professional edition accounts, 5 users and 1 portal are included at no extra cost. For additional users beyond this limit, charges will ...
                                                                                                                        • Exporting Articles in Custom Portal

                                                                                                                          Article export option in the custom portal will allow you to have a control on whether you want to let your external users export articles in the manuals that you have shared to the custom portal. You can configure this option from General under the ...
                                                                                                                        • How to create public and private knowledge bases and training portals?

                                                                                                                          Creating a private knowledge base A private knowledge base is a repository of information that is restricted and accessible only to a limited audience. It contains proprietary or confidential information that is not intended for public consumption. ...
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