Steps to Upgrade and Downgrade your Plan

Steps to Upgrade and Downgrade your Plan

Upgrading to a paid plan

You can upgrade your Zoho Learn plan to enjoy more features and added benefits.

Click here to check out more details on the different plans that we offer.

To upgrade your plan:

  1. Click the Settings () icon, then go to Subscription.

  1. Choose the required plan (Express or Professional) and click Upgrade.

  1. Choose the payment frequency (monthly or yearly) and the number of users you want to add to your plan.


     4. Review your order and enter your billing address.
     5. Enter the payment details and complete the payment.

Downgrading your account

You can change plans or downgrade users from your existing plan by following these steps.

To downgrade users:

  1. Click the Settings () icon, then go to Subscription.


       2. Click Downgrade User/Add-ons.


  1. Choose the number of users that you want to downgrade, then click Proceed.



You will see a message confirming your action.



To change your plan:

  1. Click the Settings () icon, then go to Subscription.

  1. Select the Change Plan option.

        3. Click Downgrade below the plan of your choice.


       4. Click Yes, Proceed Downgrade.

         5. You can choose to share the reason for your downgrade, then click Submit.

 

 


      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG



                                        Create. Review. Publish.

                                        Write, edit, collaborate on, and publish documents to different content management platforms.

                                        Get Started Now







                                                          You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                              Manage your brands on social media


                                                                • Desk Community Learning Series


                                                                • Digest


                                                                • Functions


                                                                • Meetups


                                                                • Kbase


                                                                • Resources


                                                                • Glossary


                                                                • Desk Marketplace


                                                                • MVP Corner


                                                                • Word of the Day


                                                                • Ask the Experts


                                                                  Zoho Sheet Resources

                                                                   

                                                                      Zoho Forms Resources


                                                                        Secure your business
                                                                        communication with Zoho Mail


                                                                        Mail on the move with
                                                                        Zoho Mail mobile application

                                                                          Stay on top of your schedule
                                                                          at all times


                                                                          Carry your calendar with you
                                                                          Anytime, anywhere




                                                                                Zoho Sign Resources

                                                                                  Sign, Paperless!

                                                                                  Sign and send business documents on the go!

                                                                                  Get Started Now




                                                                                          Zoho TeamInbox Resources





                                                                                                    Zoho DataPrep Demo

                                                                                                    Get a personalized demo or POC

                                                                                                    REGISTER NOW


                                                                                                      Design. Discuss. Deliver.

                                                                                                      Create visually engaging stories with Zoho Show.

                                                                                                      Get Started Now









                                                                                                                          • Related Articles

                                                                                                                          • Plan Usage

                                                                                                                            The Plan Usage section provides comprehensive information about the subscription plan for your hub. It outlines the current plan's offerings, including user availability, allowed spaces, courses, and custom portals, and storage capacity. ...
                                                                                                                          • Custom portal add on

                                                                                                                            You can include custom portal as an add-on to your existing paid plan in Zoho Learn. Depending on your needs, you can purchase users and portals in addition to the number of users and portal available in your current plan. The count of custom portal ...
                                                                                                                          • Managing manuals in your hub

                                                                                                                            Enabling or disabling a manual To disable a manual: 1. Click on the Settings icon next to your profile image and select Settings. 2. Choose Manuals under the Manage tab. 3. Click on the More options icon () next to the manual that you want to ...
                                                                                                                          • Others

                                                                                                                            1. What will happen to my data when I downgrade my plan? When you downgrade your Zoho Learn plan, your existing data will remain accessible, but you may lose access to certain features depending on the new plan's limitations. 2. Does Zoho Learn ...
                                                                                                                          • Managing courses in your hub

                                                                                                                            Enabling or disabling a course To enable or disable a course: Go to the Manage Courses tab. Enable or Disable the course from the list of courses. Deleting a course To delete a course: Go to the Manage Courses tab. Click the More options icon () on ...
                                                                                                                            Wherever you are is as good as
                                                                                                                            your workplace

                                                                                                                              Resources

                                                                                                                              Videos

                                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                              eBooks

                                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                              Webinars

                                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                              CRM Tips

                                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                                Zoho Show Resources