Steps to Upgrade and Downgrade your Plan

Upgrading to a paid plan

You can upgrade your Zoho Learn plan to enjoy more features and added benefits.

Click here to check out more details on the different plans that we offer.

To upgrade your plan:

Click the Settings () icon, then go to Subscription.

Choose the required plan (Express or Professional) and click Upgrade.

Choose the payment frequency (monthly or yearly) and the number of users you want to add to your plan.

4. Review your order and enter your billing address.

5. Enter the payment details and complete the payment.

Downgrading your account

You can change plans or downgrade users from your existing plan by following these steps.

To downgrade users:

Click the Settings () icon, then go to Subscription.

2. Click Downgrade User/Add-ons.

Choose the number of users that you want to downgrade, then click Proceed.

You will see a message confirming your action.

To change your plan:

Click the Settings () icon, then go to Subscription.

Select the Change Plan option.

3. Click Downgrade below the plan of your choice.

4. Click Yes, Proceed Downgrade.

5. You can choose to share the reason for your downgrade, then click Submit.

Zoho Learn Professional is available as part of the Zoho One and Zoho Projects Plus bundles. Subscribers to these bundles can use the Professional plan without a separate subscription

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Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

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Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

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Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

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Quick Links	Workflow Automation	Data Collection
Web Forms	Enterprise	Online Data Collection Tool
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Digital Forms	Marketing	Forms for Small Business
HTML Forms	Education	Forms for Enterprise
Contact Forms	E-commerce	Forms for any business
Lead Generation Forms	Healthcare	Forms for Startups
Wordpress Forms	Customer onboarding	Forms for Small Business
No Code Forms	Construction	RSVP tool for holidays
Free Forms	Travel	Features for Order Forms
Prefill Forms	Non-Profit
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Form Designer	HR	Mobile Forms
Card Forms	Food	Offline Forms
Assign Forms	Photography	Mobile Forms Features
Translate Forms	Real Estate	Kiosk in Mobile Forms
Electronic Forms
Drag & drop form builder
Notification Emails for Forms	Alternatives	Security & Compliance
Holiday Forms	Google Forms alternative	GDPR
Form to PDF	Jotform alternative	HIPAA Forms
Email Forms	Formstack alternative	Encrypted Forms
	Wufoo alternative	Secure Forms
	Typeform	WCAG

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