Article Verification

Article verification feature confirms the accuracy of articles for the readers in your organization. The contributors of the article can review the contents of the article and mark it as verified. It also allows you to set an interval within which the article needs to be verified.

Verifying an article comprises reviewing it, making any necessary updates, and confirming verification. After you verify an article it will indicate in the article that it has been verified. The contributors will receive email and in-app notifications two days before the set expiry. The article will be marked unverified after the due date.

Verification process can be set only for articles that are published. If there are multiple versions of an article, verification will be applied to the latest published version.

To verify an article:

1. Navigate to the article.

2. Click the More Options icon (

3. Click Set Verification.

4. Set the interval in Verification reminder interval section.

5. Click Save and Verify.

The article will be marked with a "Verified" tag and it will retain the tag until the next due date. The contributors who were involved in the authoring and verification process will be notified 2 days before the expiry. The article will be marked unverified after the due date. The verifiers will have to check the article again and mark it as verified.

To manually unverify an article:

Navigate to the article.
Click the More Options icon () and click Verification. (or) Click the "Verified" tag on the top of the article.
Click Unverify.

You can also disable the verification process of an article. This will remove the verification tag and stop verification reminder notification.

To disable verification:

Navigate to the article.
Click the More Options icon () and click Verification. (or) Click the "Verified" or "Unverified" tag on the top of the article.
Click Remove verification.

To change the verification interval:

Navigate to the article.
Click the More Options icon ().
Click Manage Verification.
Select the interval in Verification reminder interval section, click Verify.

The verification process will be removed if an article is moved or unpublished.

Article verification is available only in our Professional plan.

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