Article Views and Comments

Feature availability

			Plans
		Free	Express	Professional
Article Views	View count	✅	✅	✅
	Unique views	❌	❌	✅
Comments		✅	✅	✅

Article Views

Article views refer to the number of times an article has been read or accessed by users.

Views serve as an important metric as it provides insights regarding the popularity of individual articles.You can also see the unique views of the article to understand who has interacted with it.

To check Article Views:

Navigate to the article.
Click the Eye () icon below the article name.

Comments

Engage in discussions and gain feedback on your articles through comments.

Comment lets you participate in conversations about the content and share your thoughts or suggestions. Additionally, you can @mention specific manual members to bring their attention to particular points or questions within the comments.

To add a Comment to an article:

Navigate to the article.
Click the Add Comment ( ) icon to the right of the article view.

Add a comment and click Post.

Replying to Comments

Replying to comments allows you to engage directly with the readers of your article.

To reply to a Comment:

Click Reply , add your reply, then click Post.

To like a Comment:

Click Like on the comment.

Editing a Comment

You can make changes to comments after they have been posted.

To edit a Comment:

Click the More Options ( ) icon on the comment and select Edit.

Edit your comment, then click Update.

Deleting a Comment

In addition to the user who posted the comment, comments on an article can also be deleted by the hub admin, the space admin, or the manual admin.

To delete a Comment:

Click More Options () icon on the comment and click Delete.

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Use PageSense to understand what your visitors are looking for, how they are behaving, and where they are facing problems on your website.

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Install the PageSense code snippet on your site in a matter of minutes and start collecting in-depth data about the website visitors to grow your business.

Track and measure every business goal

Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

Record real visitor interactions on your website

Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

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Use personalization in PageSense to deliver customized versions of your website for every individual customer based on their demographics, local weather, browsing history, and more.

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