Feature availability

 Enabling Mandatory Read for a manual 

 To enable Mandatory Read for a manual: 

1. Navigate to the manual and click the More Options icon () in the top-right corner.

2. Select Mandatory Read, then click General Settings.
   

3. Select the Mandatory Read button to enable it.
   

4. To customize the acknowledgment message, enter your new message in the Acknowledgment message text box.
   

5. To update the button text, enter the new text in the Button text box.
   

7. Preview the acknowledgment form in the Preview section.
   

8. Click Save.
   

Enabling Mandatory Read for an individual article 

Enabling Mandatory Read for an individual article means setting up the article so that users know that they must read it and acknowledge their understanding of it before they  access other content or proceed further.

You can enable Mandatory Read for individual articles after enabling them in the manual level.

 To enable Mandatory Read for an individual article:

1. Navigate to a published article.

2. Click the More Options  () icon to the right of the article.

3. Click Enable Mandatory Read.
   

      4. Click Enable.

Enabling Mandatory Read for multiple articles in a manual 

1. Navigate to the manual and click the More Options () icon in the top-right corner and select Settings.
   

2. Go to the Mandatory Read tab and click Manage.
   

3. Choose the articles you want to mark as mandatory and click Save Changes.
   

Once an article is marked as mandatory, users within the manual will be notified to read and acknowledge it.

Viewing reader statics for mandatory reads 

 To view reader statistics for mandatory articles :

You can choose one of the following methods to view your reader statistics. These options help you track engagement and ensure that users are up to date on mandatory content.

1.    Navigate to the article.

2.    Click the Mandatory Read button.

3.    Choose the hub.

4.    Reader statistics will appear to the right of the article.

From here, you can see detailed statistics on user engagement and send reminders to those who haven’t read the article.

To send reminders:

1.    Go to the Unread tab.

2.    Click Remind All.

   3. Click Notify.

1. Navigate to the manual and click the More Options () icon in the top-right corner.
   

2. Select Mandatory Read, then click Manage Articles.
   

3. Find the article in the list and click Reports.