Zoho Learn | Manuals | Knowledge Base

Manuals
Duplicating a manual
You can duplicate the contents of a manual to create a copy of the manual in a space. To duplicate a manual from inside the manual: Navigate to the manual. Click the More options icon (). Click Duplicate. Enter the name and description for the ...
Managing draft articles in a manual
The contributors and admin of a manual can view the list of drafts in the manual. This gives a consolidated list of all the draft articles inside a manual. Managing individual draft articles You can view the contents, edit, publish, or move draft ...
Sharing documents to users outside your hub
External sharing in Zoho Learn enables sharing of manuals to users who are not part of your hub using a public URL. You can also protect your manuals with a password and set an expiration date for the URL. To share a manual using a public URL: 1. ...
Manual Export
The manual admin can export the manual to a zip file containing HTML files. You can download the zip file to save an offline copy of your articles. To export a manual: Navigate to the manual, then click the More options icon () in the top-right ...
Knowledge analytics
With Zoho Learn's knowledge reports, the hub admins can monitor how your knowledge base is performing. You can get a graphical representation of the number of active articles and users over a specific period. To view reports for the articles in your ...
Advanced manual settings
Admins of a manual or the space in which it belongs can enable or disable ratings, comments, export, and views for the articles in the manual. 1. Navigate to the manual and click the More Options icon () in the top-right corner. 2. Click Settings and ...
About this manual
The meta information for a manual can be viewed in the About this Manual section. If a reader wants to have a discussion about the contents of a manual or report any outdated information, they can contact the admins or contributors from the About ...
Activity
The activity timeline helps you track updates and be more involved with the activities in your hub. Activity is the landing tab in Learn to help you stay aware of your team's updates and get started with your work right away. The following ...
Sharing a manual
Once you have created your manual, you can share it with other members of your hub. The admin can grant one of the following privileges to the users depending on what access they need: Reader: Readers can view the content but not contribute to the ...
Changing your manual preferences
Retain your organization's brand identity across all manuals using the banner and theme preferences. To change the font style 1. Navigate to the Manual. 2. Click the Preferences icon () in the top-right corner. 3. In the Font Style ...
Changing the layout of your manual
Change the layout of manuals depending on your content. Learn offers the following layout options for your manuals. Left layout is the default layout in Learn and can be used in cases where there are many articles. The articles and chapters in the ...
Changing manual settings
You will be able to change the name, description and also add a logo for your manual after creation. To change manual settings: 1. Navigate to your manual and click the More options icon (). 2. Click Settings, then click the Basic tab. Enter a new ...
Deleting manuals
Deleting manuals in a space The manual admin can move a manual in a space to trash before deleting it permanently. Only the space admin or hub admin can restore the manual from trash. The manual will be permanently deleted from trash after 180 days. ...
Moving manuals
In Learn, you can move private manuals into a space or space manuals from one space to another. However, you will not be able to convert space manuals into private manuals. To move a manual from inside the manual: 1. Navigate to the manual. 2. Click ...
Adding manuals to favorites
You can add the manuals that you frequently refer to favorites and these manuals will be available in Favorites tab. To add a manual to your favorites from inside the manual: 1. Click the More options icon (). 2. Click Add to Favorites. To add ...
Bookmarking manuals
To bookmark a manual from inside the manual: 1. Navigate to the manual. 2. Click the More options icon (). 3. Click Bookmark. To bookmark a manual from the manual card: 1. Click the More options icon () on the manual card. 2. Click Bookmark. To view ...
Following a manual
Follow a manual to get notified whenever there is any activity. You'll receive an email and a push notification anytime there is an update to a manual you follow. To follow a manual from inside the manual: 1. Navigate to the manual. 2. Click the More ...
Creating manuals
What is a manual? A manual is an organized repository of knowledge within a hub. You can think of a manual as a collection of related content. For example, you could have a "Development" space which contains manuals for design, coding standards, ...

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