Global reports

Global reports

Reports give you a complete picture of learner progress, performance, and completion rates. You can identify areas for improvement as well as the strengths of your online training to make changes accordingly. The reports funnel gives you information on how the learners progress through different stages and where they drop off. Zoho Learn gives a detailed analysis of both the courses and learners in your hub.
To view the reports for the courses in your hub, navigate to the Reports tab. You will find the following options:
  1. Multiple learner report
  2. Individual learner report
  3. Multiple course report
  4. Individual course report

Multiple learner report



You can get a comprehensive report of all the learners enrolled in the course, their progress, and completion status.
  1. Click Multiple Learner Report in the Reports tab.
  2. A summary of the following details for all the learners will be displayed:
    1. Total enrollments
    2. Yet to start
    3. In progress
    4. Completed
  3. The following details for all the learners in your hub will be displayed:
    1. Number of courses enrolled
    2. In progress
    3. Yet to start
    4. Completed
    5. Completion percentage
  4. To view the detailed reports for each learner, click the learner.

Individual learner report

You can select individual learners and get detailed reports on their progress, performance, and completion status in each course.
  1. Click Individual Learner Report in the Reports tab.
  2. Select a learner. A summary of the following details for all the courses the selected learner has enrolled in will be displayed:
    1. Courses Enrolled
    2. Yet to Start
    3. In Progress
    4. Completed
    5. Average Progress
    6. Average Time Spent


  1. The funnel tab displays the percentage of learner's progress in the courses from one stage to another. Click a funnel stage to view the courses in the selected funnel stage. The following information is captured in the funnel:
    1. Courses Enrolled
    2. Started
    3. Completed
  2. The following details for all the courses the learner has enrolled will be displayed:
    1. Course
    2. Enrollment Date
    3. Start Date
    4. Completed Date
    5. Time Spent
    6. Completion Percentage
    7. Status
  3. To view detailed statistics for all the lessons in a course, click the course. A summary of the following details for all the lessons in the course will be displayed:
    1. Total Lessons
    2. Yet to Start
    3. In Progress
    4. Completed
    5. Completion Percentage
    6. Total time spent
  4. The funnel tab displays the percentage of learner's progress in the lessons from one stage to another. Click a funnel stage to view the lessons in the selected funnel stage. The following information is captured in the funnel:
    1. Total lessons
    2. Started
    3. Completed
  5. The following details for all the lessons in the course will be displayed:
    1. Lesson
    2. Start Date
    3. Time Spent
    4. Completion Percentage
    5. Status 

Multiple course report

You can get a comprehensive report of all the courses in your hub, the learners enrolled, their progress, and their completion status.
  1. Click Multiple Course Report in the Reports tab.
  2. A summary of the following details for all the courses in your hub will be displayed:
    1. Total courses
    2. Published
    3. Unpublished
    4. Expired
    5. Average Progress
  3. The following details for all the courses in your hub will be displayed:
    1. Course
    2. Total enrollment
    3. In Progress
    4. Yet to Start
    5. Completed
    6. Completion Percentage
  4. To view detailed reports for each course, click the course.

Individual course report

You can select individual courses and get detailed reports on the learners enrolled, their progress, and the lessons in the course.
  1. Click Individual Course Report in Reports tab.
  2. A summary of the following details for the selected course will be displayed:
    1. Total Enrollments
    2. Yet to Start
    3. In Progress
    4. Completed
    5. Average Progress
    6. Average Time Spent
  3. To get detailed reports of the lessons in the course, go to Lessons tab. The following details for all the lessons in the course will be displayed:
    1. Lesson
    2. In Progress
    3. Yet to Start
    4. Completed
    5. Time Spent
  4. To get detailed reports on the progress of the learners in each lesson, click the lesson. The following details for all the learners will be displayed:
    1. Learner
    2. Email
    3. Start Date
    4. Time Spent
    5. Completion Percentage
    6. Status
  5. To get detailed reports of the learners in the course, go to Learners tab. The following details for all the learners in the course will be displayed:
    1. Learner
    2. Start Date
    3. Time Spent
    4. Completed Date
    5. In Progress
    6. Yet to Start
    7. Completed
    8. Completion Percentage
    9. Status
  6. The funnel tab displays the progress percentage of the learners from one stage to another. Click a funnel stage to view the learners in the selected funnel stage. The following information is captured in the funnel:
    1. Total Enrollments
    2. Started
    3. Completed
  7. To get detailed reports on the progress of the learner in all lessons, click the learner. The following details for all the lessons will be displayed:
    1. Lesson
    2. Start Date
    3. Time Spent
    4. Completion Percentage
    5. Status
  8. The funnel tab displays the learner's percentage in the learners from one stage to another. Click a funnel stage to view the lessons in the selected funnel stage. The following information is captured in the funnel:
    1. Total Lessons
    2. Started
    3. Completed

To customize the information displayed in the reports table, click the Show/Hide columns icon and select the columns that you want to show or hide in the table.
To export the report as CSV, click Export to CSV.
You can apply filter options to display information depending on the status of the course, lessons, or learners. You can also click the column headers to sort the table based on that particular column. 

Global reports is available only in our Professional plan. 


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