Question Banks

Question Banks

Create a repository of questions that can be reused in multiple quizzes across different courses. You can group questions that belong to the same category into topics inside a question bank. 

Creating a question bank 

To create a new question bank:
  1. Navigate to the Learning tab and go to the Question Bank section.
  2. Click the Add icon (), then click Question Bank.
  3. Enter a name and description for your question bank.
  4. Click Add Topic, then enter a name for the topic.
  5. Click Add Topic

To add questions to your question bank:
  1. Go to the topic in the question bank, then click Add Questions.
  2. Click the Add a Question button, then select a question type.
  3. Enter the question, the choices and give the correct answer for the question.
  4. To give a description for the question, click the Add question description icon, then enter the description.
  5. To enable custom feedback, enable the Custom feedback button, then select a feedback type and enter the feedback.
  6. To set a score for the question, give the score in the Question Score input box.
  7. To set a time limit for a question, enable the Question Time Limit button and select the duration from the Minutes picker.
To edit a question:
  1. Navigate to the topic in the question bank, then click Edit Questions.
To delete a question:
  1. Navigate to the topic in the question bank, then click Edit Questions.
  2. Click the Delete icon () on the question in the navigation pane.
To reorder questions:
  1. Navigate to the topic in the question bank, then click Edit Questions.
  2. To reorder questions, drag and drop the questions in the navigation pane.
To rename a topic:
  1. Navigate to the question bank.
  2. Click the More options icon () on the topic in the navigation pane.
  3. Click Rename.
  4. Type the new name for the topic and press Enter.
To delete a topic:
  1. Navigate to the question bank.
  2. Click the More options icon () on the topic in the navigation pane.
  3. Click Delete.
To change the basic settings of a question bank:
  1. Navigate to your question bank, click the Settings icon () in the top-right corner.
  2. Enter a new name, description, or permalink.
  3. Click Save.
To delete a question bank:
  1. Navigate to your question bank, click the Settings icon () in the top-right corner.
  2. Click Delete question bank.

Sharing a question bank

Once you have created your question bank, you can share it with other users of your hub. The admin can grant one of the following privileges to the users depending on what access they need:
  1. Readers can view the topics and questions in the question bank but not edit it.
  2. Contributors can edit the topics and questions in the question bank.
  3. Admins manage the question bank, the users, and their permissions.

To share a question bank:
  1. Navigate to the question bank, then click Share.
  2. To share the question bank with specific users, type their names or email addresses in the text box and select them. Select one of the access privileges and click Add.
  3. To share the question bank with a space in your hub, type the name of the space in the text box and select it. Select one of the access privileges and click Add.
  4. To share the question bank with everyone in the hub, click the button next to Everyone and click Enable.

Importing a question bank

Create questions by importing questions from an existing CSV file. After importing the file, you can map the columns with the corresponding properties in your question bank.
 
To import a CSV file into a question bank:
  1. Create a new question bank.
  2. Navigate to the question bank and click Import in the top-right corner.
  3. Click Browse and select a CSV file from your device.
  4. Click Import.
  5. After the CSV file is imported, you can map the inputs for the question bank with the corresponding columns in the CSV file.
  6. Select the corresponding column for the question topic, type, number, title, and description in the Question section.
  7. Select the columns corresponding to the choices for questions in the Choices section. Click Add Choice to add additional choices.
  8. Select the column for correct answers and set the answer pattern from the dropdown in the Correct Answers section.
  9. Select the columns corresponding to the feedback for any answer, feedback for correct answer, and feedback for incorrect answer in the Feedback section. Click Add Choice Feedback to set different feedback for each choice in a question.

Mapping columns while importing in Zoho Learn





The correct answer pattern mapping indicates the format used to represent the correct answer in the CSV file. In this sample file, it is represented as a numerical value. Therefore, the corresponding pattern is labeled as "Numbers."




    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • HIPAA compliance guide for Zoho Learn

                                                                                                                The Health Insurance Portability and Accountability Act (including the Privacy Rule, Security Rule, Breach Notification Rule, and Health Information Technology for Economic and Clinical Health Act) ("HIPAA"), requires Covered Entities and Business ...
                                                                                                              • Creating quizzes

                                                                                                                Quizzes are a great way to evaluate the knowledge of your learners. Create quizzes to keep track of how well your learners are retaining the information you are teaching them. They help both the authors and learners to check the learners' ...
                                                                                                              • Quiz settings

                                                                                                                Configure quiz settings to set rules and specify how learners should interact with your quiz. To access quiz settings: Navigate to the quiz, then click Edit. Click the Settings icon () in the top-right corner. Passing score and attempts You can set a ...
                                                                                                              • Course reports

                                                                                                                Learn provides all the necessary information to analyze the progress and performance of your learners in a course. The course reports page gives all the details of the lessons, quizzes, assignments, and learners in your courses. To view course ...
                                                                                                              • Submitting a quiz

                                                                                                                Quizzes can be made of single choice, multiple choice, fill-in-the-blanks, or descriptive type questions with customized rules set by the authors. After you submit a quiz, you will see the status of your quiz. For some quizzes, you might also see ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources