You may need to reset a learner's quiz attempt in situations where learners fail a quiz or, other technical problems. You can reset all attempts of the learner in the quiz or reset their last attempt.

You can follow any of the below mentioned methods to reset the quiz attempt.

To reset the quiz attempts:

Method 1

1. Navigate to the Reports section of the course and click the quiz.

2. Select the More Options () icon next to the learner whose attempt you want to reset.

3. To reset all their quiz attempts, click the Reset all attempts.

4. To reset their latest attempt, click the Reset last attempt.

Method 2

1. Navigate to Individual Course Report under the Reports tab.

2. From the drop-down, select the course.

3. Click the quiz and select the More Options () icon next to the learner whose attempt you want to reset.

4. To reset all their quiz attempts, click the Reset all attempts.

5. To reset their latest attempt, click the Reset last attempt.