Business intelligence and analytics

Business analytics empowers organizations to make smart decisions with data-driven insights. Organizations can now study years worth of data and consume the results to streamline their business operations, optimize overall performance, and also gain a competitive advantage.

Analyzing data helps:

Discover patterns
Spot growth opportunities
Find business trends
Forecast future growth
Predict bottlenecks in advance

Analytics in Zoho Projects Plus is a self-service business intelligence platform and analytics software that offers breakthroughs in data management, empowering you to create dashboards and analyze data. It helps you import your existing data and create stunning data visualizations and discover hidden insights in minutes.

In ProjectsPlus, Analytics helps you track hybrid project reports, from Projects and Sprints at a single space. It helps analyze project data, spot trends early, and arrive at informed decisions.

Business Case

A logistics firm runs its structured projects using Projects and agile projects using Sprints in Zoho Projects Plus. The cumulative project data from both these applications are evaluated using Analytics. Here’s a list of analysis they carried out with their project metrics:

Discover peak season based on the volume of projects and expand workforce to meet the demand.
Track recurring customers from the project’s task/work item details to pitch loyalty programme.
Predict demand based on past project data and tap consumer market.
Spot employees who are top performers and encourage them with incentives.
Analyze delayed projects and find the pattern of delay.

Here are some of the core features of Analytics:

Create your own reports and dashboards in over 25+ chart types along with pivot, summary and tabular views.

Share reports and dashboards with your colleagues.

Set up Alerts to get notifications on immediate changes in your key business metrics.

Schedule and email your reports whenever you want.

Export your reports as PDF, HTML, Excel, CSV, and image files.

Embed your reports on websites, webpages, blogs, etc.

Visit our detailed help resources to gain in-depth knowledge of Analytics’s features and customization options.

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Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

Record real visitor interactions on your website

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Test and optimize webpages for better conversions

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Give each customer a unique website experience

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Grow your business through customer feedback

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Discover your favorite integrations with PageSense

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