How to set up automation to notify users upon reviews

Users can be automatically notified via email whenever a new review is received. This automation can run unlimited times and be set up for multiple users.

Click Automations in the left menu.
Click the + Create Automation button.
Enter a name for the automation.
Select Notify users on reviews.
Select a Business Group to which you want to set the automation.

Note: You can create multiple automations for different business groups and businesses.
Important:
1. When multiple automations share the same Business Groups, Businesses, Ratings, and Listing sites, the most recently modified or created one will be active.
2. If you delete the active automation, the next most recently modified or created one will become active.
Businesses within the selected Business Group will be listed. Select the ones to set up automation.
Select the listing sites.
Select the ratings.
Select which reviews are to be included.
Users can receive notifications via email or WhatsApp. Email notifications are enabled by default. Select the WhatsApp checkbox to also send notifications through WhatsApp.
Select the users you want to notify.
Click Add.
Note:
1. You can edit or delete an automation by clicking the icon.
2. Click the + Add button to create more automations.

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