Reviews play a vital role in improving a business's reputation, and responding to them effectively builds customer trust. Analyzing how reviews are managed across multiple locations can be challenging. Reputation Summary in Zoho Publish helps assess a business's review management performance across all locations.

1. Click My Profile at the top-right corner and select Reports.
   
   
   
   
2. Click the Create Report button.
   
   
   
   
   Note: If you've already created a report, click the +Add button at the top left corner.
   
   
   
   
3. Select Reputation Summary and click Use Template.
   
   
   
   
4. Edit the report name if needed.
   
   
   
   
5. Select two or more businesses.
   
   
   
   
   Note: You can only select two or more businesses. The Reputation Report provides the same insights for a single business.
   
   
6. Select the timeframe for which you'd like to get insights.
   
   
   
   
7. Choose your preferred way to view the data. Depending on the timeframe, you can select Day, Week, Month, or Quarter.
   
   
   
   
8. Edit the report label if needed.
   
   
   
   
   Note: Charts in reports have a 20-character limit for business names. Use labels to avoid confusion, especially for longer and similar names.
   
   
9. Click Generate Report.