How to create a reviews summary in Zoho Publish

How to create a reviews summary

The Reviews report lets you view customer reviews from multiple businesses within a selected timeframe, making it easier to analyze the words used to describe them.
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Important: You can schedule a report to be automatically stored within Zoho Publish and/or sent to stakeholders.
  1. Click My Profile at the top-right corner and select Reports.



  2. Click the Create Report button.



    NotesNote: If you've already created a report, click the +Add button at the top left corner.



  3. Select Reports Summary and click Use Template.



  4. Edit the report name if needed.



  5. Select two or more businesses.



    NotesNote: You can only select two or more businesses. The Reviews Report provides the same insights for a single business.

  6. Select the timeframe for which you'd like to get insights.



  7. Choose your preferred way to view the data. Depending on the timeframe, you can select Day, Week, Month, or Quarter.



  8. Edit the report label if needed.



    NotesNote: Charts in reports have a 20-character limit for business names. Use labels to avoid confusion, especially for longer and similar names.

  9. Click Generate Report.