The Overall Summary in Zoho Publish provides a simple way to compare how each location handles reviews. It also gives clear insights into review sentiments, ratings, and customer engagement at each location, with accurate data.

1. Click My Profile at the top-right corner and select Reports.
   
   
   
   
2. Click the Create Report button.
   
   
   
   
   Note: If you've already created a report, click the +Add button at the top left corner.
   
   
   
   
3. Select Overall Summary and click Use Template.
   
   
   
   
4. Edit the report name if needed.
   
   
   
   
5. Select two or more businesses.
   
   
   
   
   Note: You can only select two or more businesses. The Overall Report provides the same insights for a single business.
   
   
6. Select the timeframe for which you'd like to get insights.
   
   
   
   
7. Choose your preferred way to view the data. Depending on the timeframe, you can select Day, Week, Month, or Quarter.
   
   
   
   
8. Edit the business labels if needed.
   
   
   
   
   Note: Charts in reports have a 20-character limit for business names. Use labels to avoid confusion, especially for longer and similar names.
   
   
9. Click Generate Report.