Other Questions

Other Questions

How does eMudhra signing differ from Aadhaar eSign?
  1. Though both eMudhra signing and Aadhaar eSign are applicable for IN DC, there is a small difference between the two.
  2. When a signer wants to sign a document using eMudhra, the signer has to create an eKYC account with eMudhra.
  3. If the signer wants to sign the documents using Aadhaar eSign, all they have to do is enter the valid Aadhaar number and the OTP will be sent to the registered phone number associated with the entered Aadhaar number.
How exactly does eMudhra signing work?
  1. The signer receives a signing link to sign a document in Zoho Sign.
  2. If the signer wishes to sign the document with eMudhra, the signer can choose the option from the dropdown list box at the top-right corner of the signing page.
  3. The signer will use their eMudhra credentials and OTP to finish the signing process in eMudhra. Once the signing process is completed, the signers will get the signed copy over email, or can download the copy by accessing the initial signing link.

    Note:
    The signer must have a Zoho Sign account and the eMudhra eKYC account must be mapped with Zoho sign account to sign the documents using this integration.
Does the signer needs to register themselves before signing the document using Aadhaar eSign service?
No. The signer needs to have an Aadhaar card, which, when entered, an OTP will be sent to the registered phone number associated with the entered Aadhaar number, after which the signer can finish signing the document.

How does eMudhra signing differ from Aadhaar sSign for signers?

eMudhra
signing is designed to support a large volume of document signing, and requires the eKYC process to be done. It is helpful for signers who have more documents to sign, or have the need to sign the documents in regular interval of time.
Aadhaar eSign does not require any eKYC process and the document can be signed even when the signer has no Zoho Sign account. In other terms, Aadhaar eSign is helpful for guest signers.

Can the user decide on what can be kept as a username when they sign up for a new eMudhra account?
Yes. The user name (or Signer ID) is unique and can be kept as per the user's choice. The user name can have 6 to 25 alphanumeric characters (a-z, A-Z, 0-9).

Who all will have access to eMudhra signing, and who will have the access to Aadhaar eSign?
eMudhra integration will be accessible to those signers who have completed the eKYC process and have mapped the details in Zoho Sign. This integration will be helpful for the signers who have large volumes of documents to be signed, or for signers who have documents to be signed at regular interval of time. Aadhaar eSign is helpful to those signers who have a limited number of documents to be signed.

How much will a signer be charged to complete the eKYC steps?
The registration process for eKYC will be free. However, when each user is associated, 100 Zoho Sign credits will be consumed on an annual basis, with which an unlimited number of documents can be signed

Can a user be added as an associated user of eMudhra if that particular user hasn't done the eKYC?
No. A signer can only be added as an associated user of eMudhra  if they have completed the eKYC process.

Can a guest signer sign a document using eMudhra?
No. A non-Zoho Sign user cannot use the eMudhra integration to sign documents. However,  the signer can sign using Aadhaar eSign service, which does not require any eKYC steps.

How long does it take to activate an account after registering in eMudhra?
The eMudhra account gets activated right after the eKYC steps have been completed.

Can a foreign vendor, or someone outside Indian Nationality, sign using eMudhra/Aadhaar signing?
Although both eMudhra and Aadhaar eSign are available in the IN DC, the signer has to complete the eKYC to sign the documents using eMudhra. Aadhaar is issued to NRIs and foreign nationals residing in India, in which case the signer can sign the document using this integration.

Is there a count limit for users to be associated with eMudhra and adding them?
No. There is no count limit on the number of users who could be associated with eMudhra integration. However, please note that 100 credits will be reduced for every user associated.

What is Virtual ID in Aadhaar eSign?
Virtual ID (VID) is a temporary, revocable 16-digit random number mapped with the Aadhaar number. VID can be used in lieu of Aadhaar number whenever authentication or e-KYC services are performed. It is not possible to derive Aadhaar number from VID.At present, there is no expiry period for VID.

Does a new signature certificate gets generated every time a document is signed using Aadhaar eSign?
Each Aadhaar eSigned certificate is valid for 30 minutes. When the documents are signed within the above mentioned timeframe, the same certificate will be available for all the signed documents. When the time frame has been exceeded, a new certificate will be generated.





See also


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Offline Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal

                          Form Designer HR

                          Card Forms Food
                          Assign Forms Photography

                          Translate Forms Real Estate
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Other Questions

                                                                                                                What is Zoho Sign? Zoho Sign is a service that lets you digitally sign and verify legally binding documents without the hassles of transporting paper documents. It is quick, easy, and works from any location and on any device. What languages does ...
                                                                                                              • Recipient authentication via Dynamic Knowledge-Based Authentication (KBA)

                                                                                                                Available only in US datacenter on all paid plans and requires Zoho Sign credits Knowledge-based authentication (KBA) is a type of authentication where signers are identified by asking them to answer specific security questions to ensure that the ...
                                                                                                              • Choosing Aadhaar eSign as a signing option

                                                                                                                From the left navigation pane, Click Settings > Integrations, and toggle Aadhaar Signing to ON. This can only be done by the admins of the organization. The signing experience remains the same until the final step. The signer can select either ...
                                                                                                              • eMudhra Registration

                                                                                                                An eMudhra account can be created by clicking this link. This is how the signup page of eMudhra appears: Once the user has successfully completed the process, he can be added by the admins of the organization. Note: The admin has to enable the ...
                                                                                                              • Verifying eMudhra and Aadhaar eSigned documents

                                                                                                                Open the signature properties of the signed document. Click Show Signer's Certificate. The Certificate Viewer will open, where the certificate details can be found. In the Certificate Viewer, click the Details tab, then click Name. If checked, you ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources