DKIM - FAQs
I use Zoho Sign with Gmail, Outlook, Yahoo, Zoho, or another email account, can I use this feature?
No. You must have a custom domain for this feature to work. If you don't have a custom domain, we recommend that you use Zoho Sign's default notification email address to send emails rather than your email address. You can configure this in the Account Settings page by setting the Choose email address to send Zoho Sign mails from: dropdown to Zoho Sign notification email address.
Where can I find the steps to configure this feature?
Please read this section of our help documentation to learn how to configure this feature.
How long will it usually take to verify my domain?
It usually takes a few hours for your domain to get verified based on the TTL (Time To Live) value in the TXT record.
I have already verified my domain in another application, do I need to verify it again in Zoho Sign?
Yes. You need to verify your domain separately for the Zoho Sign application.
It's been more than a day since I completed the steps, why is my domain not verified yet?
The most common mistake that we see our users make is adding the domain name to the host value. Check your TXT record and make sure that your host value doesn't contain the domain name (Ex:152XXXXXXXXXX._domainkey). Write to support@zohosign.com if you need any further assistance.
How can we verify our domain in Zoho Sign if our company has outsourced IT services?
You need to contact your IT service provider to verify your domain in Zoho Sign. We recommend that you write an email to them and CC support@zohosign.com so it can be verified as quickly as possible.
Who should I contact in my company to verify our domain?
You need to contact your IT or sysadmin team to verify your domain in Zoho Sign. We recommend that you write them an email and CC support@zohosign.com to speed up the process.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
FAQs
How do I change the payment owner? Only the Administrator of the account can change the payment owner. 1. Hover on Settings in the left navigation pane and click Subscription Details from the drop-down. 2. In the Subscription Window, click Change ...Email Domain Verification
Why verify your email domain? Administrators use the Account Settings page to send emails from Zoho Sign using their company's email address. This can help companies improve the authenticity and credibility of their message. However, when a ...Portals- FAQs
Can I combine two separate Zoho Sign organization accounts to form portals? No, portals can only be created from within a Zoho Sign organization account. How many portals can be created? You can create a maximum of three portals. Can I access ...Accessing Zoho Sign from Zoho PeoplePlus
This page lists the actions supported via Zoho Sign in the Zoho PeoplePlus bundle. This includes both the actions supported via native integrations between Zoho Sign and the products in the bundle and the actions accessible directly from the Zoho ...Sending documents from Zoho Sign
Available only in the India data center Enabling e-stamping in Zoho Sign This action can only be performed by administrators. If you're an administrator, follow these steps: From the left navigation pane, hover your cursor on Settings, click ...
New to Zoho LandingPage?
Zoho LandingPage Resources