Datacenter migration in Zoho Sign

Datacenter migration in Zoho Sign

When you create a Zoho account (and a Zoho Sign account by extension), all your information is stored in one of our datacenters (DC). Zoho will automatically assign you a DC corresponding to your location, based on your IP address. Once your Zoho account is created, all your data will be exclusively stored in your assigned DC, and will be restricted from being moved to a different geographical location based on the type of access.

The Zoho Sign app is presently available to customers for use from the following Zoho datacenters around the globe:
  1. United States (US) ->
  2. Canada (CA) ->
  3. European Union (EU) ->
  4. India (IN) ->
  5. Australia (AU) ->
  6. Japan (JP) ->
However, due to evolving regional regulations and geopolitical developments, scenarios might arise where you need to migrate your data to a different DC. 

How can I migrate my account and data to a different DC?

In these cases, you can drop an email request to and our team will guide you through the process.

Please note the following limitations for migrating your Zoho Sign account between DCs:
  1. All documents with In-Progress and Expired status will be automatically marked as Recalled, and the documents will need to be resent for signing.
  2. All SignForms will be deactivated and their existing URLs won't work. The sender will have to reactivate their SignForms, and share the new URL.
  3. Users must reconfigure all integrated services such as digital signatures and document timestamping offered by third-party providers. The providers and the services they offer in Zoho Sign may vary based on your DC.
Integrated third-party service
Available in DCs
eSign via eMudhra eKYC
Aadhaar eSign
QES via Uanataca
QES via European Union eID
QES via InfoCert
   QES via itsme
Authentication via EU eID
QES via Swisscom
Sign with Singpass
Dynamic Knowledge-Based Authentication (KBA)
Integration with OpenAI
Document timestamping via GlobalSign
Document timestamping via Seiko
Document timestamping via Uanataca
  1. Received documents will not be imported.
  2. Trusted document time stamping will be disabled and users will have to re-enable it with a provider available in their new DC.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series

                                      • Digest

                                      • Functions

                                      • Meetups

                                      • Kbase

                                      • Resources

                                      • Glossary

                                      • Desk Marketplace

                                      • MVP Corner

                                      • Word of the Day

                                        Zoho Marketing Automation

                                          Zoho Sheet Resources


                                              Zoho Forms Resources

                                                Secure your business
                                                communication with Zoho Mail

                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times

                                                  Carry your calendar with you
                                                  Anytime, anywhere

                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now

                                                                  Zoho TeamInbox Resources

                                                                          Zoho DataPrep Resources

                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW

                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now

                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.

                                                                                                  • Related Articles

                                                                                                  • Zoho Sign credits

                                                                                                    What are Zoho Sign credits and what are they used for? Zoho Sign credits are a prepaid add-on that requires an additional purchase on top of the subscription cost of the Zoho Sign general licensing plans. Zoho Sign credits are consumed when users in ...
                                                                                                  • Zoho Sign integration with Pipedrive

                                                                                                    Available only in Enterprise edition and in US data center Zoho Sign now integrates with Pipedrive, customer relationship management software that helps small and medium businesses to manage their sales pipeline. This integration can help sales team ...
                                                                                                  • Creating a Zoho Sign account

                                                                                                    If you are a new Zoho user, you have to create a Zoho account to access Zoho Sign and Zoho's other services. Creating a Zoho Account Go to Zoho Homepage and click Sign up to create an account with your email or using your Google, LinkedIn, or ...
                                                                                                  • Accessing Zoho Sign from Zoho PeoplePlus

                                                                                                    This page lists the actions supported via Zoho Sign in the Zoho PeoplePlus bundle. This includes both the actions supported via native integrations between Zoho Sign and the products in the bundle and the actions accessible directly from the Zoho ...
                                                                                                  • Zoho Sign integration with Zendesk Sell

                                                                                                    Available only in Enterprise edition and in US data center Zoho Sign now readily integrates with Zendesk Sell, a customer relationship management solution that helps the sales team of all sizes and types to maximize productivity and boost revenue. ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace



                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.

                                                                                                        Zoho Show Resources