Split text field in Zoho Sign

Split text field in Zoho Sign

Only available in the Enterprise plan

A split text field allows signers to enter information across multiple individual character boxes within a single field. Each box captures one character, making it ideal for collecting structured data where characters need to be separated.

This field is especially useful for inputs such as one-time passwords (OTPs), verification codes, identification numbers, license numbers, or other formatted entries. By splitting the input into separate character boxes, senders can ensure consistent formatting and reduce entry errors.

Example:
A bank sending a verification form may need customers to enter their bank account number to confirm their identity. Using a split text field ensures that each digit is entered separately and in the correct format, improving readability and accuracy.

How to configure a split text field

After uploading your document and continuing to the document viewer page,
  1. Drag and drop the Split text field onto the required section of the document.
  2. Click on the field and configure the basic settings in the pop-up (Default value, Field name, and Data label).
  3. Customize the layout of the split text boxes to suit your document design:
    1. Width: Adjusts the width of the character boxes.
    2. Height: Adjusts the height of the field.
    3. Character count: Defines the number of individual character boxes. You can enter up to 100 characters per field.
    4. Character spacing: Adjusts the spacing between each character box.
  4. Alternatively, adjust the width and height by dragging the corners of the field. 


Data validation and custom formats for split text fields

You can enforce data validation rules for split text fields. When validation is enabled, signers must enter values that match the specified format. To avoid errors, define the correct format so the signer can provide valid input.

Supported format rules

Use the following characters to define your format:

Symbol
Description
W
Uppercase letter (A–Z)
w
Lowercase letter (a–z)
L
Any letter (case-insensitive)
d
Digit (0–9)
*
Letter or number
**@ # $ % ^ & * ( ) - _ + = \ : ' " . ,  / and space
Special characters

To use d, L, W, w, *, -, or \ as predefined values, prefix the character with a backslash (\). 

Format examples

Generated format

Generated formats help structure inputs with predefined patterns. 

How to generate a format for a split text field

  1. Click on the field and click Generate format.
  2. Enter the sample text (the desired output you need from your signer) in the pop-up. The corresponding format will appear.
  3. Click Use format to apply it to the split text field.
  4. Enclose static content within curly braces { }.



    Examples:
    1. Employee ID
      Format: WW-dddd
      First two characters must be letters followed by four digits
      Example input: HR-4821
    2. Product serial code
      Format: ***-***
      Allows letters or numbers in each segment
    3. Example input: A1B-9K2

Custom format

Custom formats allow you to enforce very specific input patterns.
  1. Examples:
    License plate number
    Input format: WW-dddd
    Two uppercase letters followed by four digits
    Example output can be: KA-2345

  2. Verification code with mixed characters
    Input format: dWdWdW
    Alternating digits and uppercase letters
    Example output can be: 3A4B9C
Notes
Validation settings will automatically be disabled if a custom format or generated format is applied to the split text field.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              TypeformWCAG

                                  All-in-one knowledge management and training platform for your employees and customers.

                                            Create. Review. Publish.

                                            Write, edit, collaborate on, and publish documents to different content management platforms.

                                            Get Started Now




                                                              You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                  Manage your brands on social media


                                                                    • Desk Community Learning Series


                                                                    • Digest


                                                                    • Functions


                                                                    • Meetups


                                                                    • Kbase


                                                                    • Resources


                                                                    • Glossary


                                                                    • Desk Marketplace


                                                                    • MVP Corner


                                                                    • Word of the Day


                                                                    • Ask the Experts


                                                                      Zoho Sheet Resources

                                                                       

                                                                          Zoho Forms Resources


                                                                            Secure your business
                                                                            communication with Zoho Mail


                                                                            Mail on the move with
                                                                            Zoho Mail mobile application

                                                                              Stay on top of your schedule
                                                                              at all times


                                                                              Carry your calendar with you
                                                                              Anytime, anywhere




                                                                                    Zoho Sign Resources

                                                                                      Sign, Paperless!

                                                                                      Sign and send business documents on the go!

                                                                                      Get Started Now




                                                                                              Zoho TeamInbox Resources





                                                                                                        Zoho DataPrep Demo

                                                                                                        Get a personalized demo or POC

                                                                                                        REGISTER NOW


                                                                                                          Design. Discuss. Deliver.

                                                                                                          Create visually engaging stories with Zoho Show.

                                                                                                          Get Started Now








                                                                                                                              • Related Articles

                                                                                                                              • Conditional fields

                                                                                                                                Available in the Enterprise edition Zoho Sign's conditional fields empower users to build interactive and intelligent signature workflows, simplifying the signing process while enabling dynamic field insertion and data collection. This functionality ...
                                                                                                                              • Formula fields

                                                                                                                                Available only in Enterprise edition Zoho Sign's formula fields allow users to automate calculations based on the information entered by the signer in other document fields. By leveraging these fields, businesses can dynamically update values, ...
                                                                                                                              • Zoho Sign's integration with n8n

                                                                                                                                Available in all data centers except Saudi Arabia Zoho Sign can be integrated with n8n, an open-source workflow automation platform, allowing you to connect your signing workflows with hundreds of other applications. With this integration, you can ...
                                                                                                                              • Integrating Zoho Sign with Zoho People

                                                                                                                                Available in all Data Centers. From onboarding documents to exit letters, the HR department handles tons of employee and company information. Most of these documents will require signatures from the employees, after which they need to be returned and ...
                                                                                                                              • Integrating Zoho Sign with Zoho Inventory

                                                                                                                                Available on SA, CA, JP, AU, EU and US data centres Zoho Sign now offers an integration with Zoho Inventory. Users can now digitally sign invoices before sending them to customers. This allows businesses to swiftly generate legally compliant tax ...
                                                                                                                                Wherever you are is as good as
                                                                                                                                your workplace

                                                                                                                                  Resources

                                                                                                                                  Videos

                                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                  eBooks

                                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                  Webinars

                                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                  CRM Tips

                                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                                    Zoho Show Resources