Verify Domain for Custom Function Emails | Automation | Zoho Sprints

Verify domain for custom function emails

The SendMail task in deluge is used in custom functions in Zoho Sprints. This enables you to automate emails from your application. By default, the email's from address will be Zoho Sprints' default email address. With this capability, you can send the emails via your domain unique organization domain. However, according to protocol, you need to have the domain verified to ensure that it is not a threat to the recipients and the domain is. So, verify your workspace domain to securely deliver automated email notifications via sendmail task. Learn more

NotesAvailability: Premier, Zoho One, and Projects plus

Example

Info
Let's assume you have a custom function where notifications get delivered to users who have idle items that have not been updated for 30 days. These notifications can be automated using the sendmail task, and the "From" address of the emails can belong to your organization.

Verify workspace domain

To verify workspace domain:
  1. Click the gear icon at the top right corner.
  2. Select Domain Verification under Automation. The domain of the workspace owner will appear as the Workspace Domain name.

  3. Login to your Domain Manager.
  4. Go to the option to TXT add record.

  5. Add the provided Host Name and Key Value in the TXT record.
  6. Go back to the workspace configuration section in Zoho Sprints.
  7. Click the Verify Domain button to complete the domain verification process. Once the verification is complete, all your notifications will be sent from the new email address.

Notes
Note
  1. Do not remove this information from the TXT record as long as you use Zoho Sprints.
  2. Expect a waiting period of 30 minutes to 1 day for this change to take effect on your DNS Manager, depending on the TTL value.
  3. Email will not be delivered from the custom function if domain verification is not done.