Work item dependency
Dependency between work items in Zoho Sprints can be tracked by creating a link between the dependent item and the item on which it is dependent. This link is largely used to track closure of items that come with dependencies on other items. Therefore, the dependency link can be used in cases where the completion of one item depends on the progress or completion of another item or multiple items.
The linking based on dependency on items can be done across projects. That is, you can link a work item belonging to project A with a work item belonging to project B.
Example
Let's assume your organization provides architectural design solutions. Your process is such that when you deliver drawings, you need to get your floor plan finalized before moving to structural column design drawings. This implies that the column drawings can be completed only when the floor plan is completed. This is a dependency.
The column design work item is dependent on your floor plan design work item.
This association as a dependent work item enables you to track both the items in tandem and ensure that the dependent item is moved to closed status only if the linked work item is moved to completion.
Note: Changing the status of the dependent item to closed status without closing the item on which it depends on is also permitted. We do not restrict the dependent item from being moved to closed status, although you will be notified that the item has dependencies. You can decide your course of action according to your requirement.
Update items linked through dependency
While updating the status of a work item that is dependent on another item, you will get a pop-up notification informing that the item you're trying to update has dependencies.
Your course of action can be:
- To move the dependent item to closed status, regardless of the linked work item's status.
- To move the linked work item that causes the dependency to closed status, before closing the dependent status. This ensures that the linked item that has a bearing on this dependent item is completed, thus enabling completion of the latter.
Delete items linked through dependency
When you link items through dependency, both the work items will list each other under linked work items. The dependent item will display the linked item as "Depends on" and the item on which it depends will display the linked item as "Has dependent". When you delete either of these items, the deleted item will automatically be removed from the linked items listing section of the other item.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Link work items
Linking work items helps you create an association between similar, identical, or interdependent work items. This allows you to track and manage those work items that are related to each other and be aware of how the progress of those work items ...About backlog and work items
When you have a business as a solution or service provider, you need to build your solutions and services around your target customer or user. To achieve this, you need to invest resources in effective research and requirements gathering. This ...Customize work item layouts
The item creation form is composed of fields that help capture the item details that you need recorded. Zoho Sprints has a predefined standard layout that is applied by default. However, the form comes with a customizable layout. This enables you to ...View and manage item details
The item details page provides you with all the information related to a particular item. The header of the page has the item name as the title. You can click and edit it to update the item name. Note: The different sections in item details page are ...Create and manage work items
A work item is the task or requirement that is identified as a solution to a user problem or a fix to an issue. Zoho Sprints requires you to create and compile work items into backlog and sprints and managing them is key to running your project ...
New to Zoho LandingPage?
Zoho LandingPage Resources