Use email alias
Email Alias provides you with the option to add data to Zoho Sprints via email. This serves a unique purpose of transforming essential email discussions into items, sprints, or comments. Conventionally, to achieve this, you might have to copy data from your email and go to Sprints to create a new item or sprint. This feature eliminates all this rework and helps you to push data from your email into Sprints quickly.
Availability: Premier, Enterprise and Zoho One plan
Example
Let's assume your software development projects are managed on Sprints. Your team receives support queries via email and you have internal discussions about them. If there is a case where the query is a result of an issue, you can add the email to the relevant project in Zoho Sprints as a work item. All you need to do is use the respective email alias to send the data in the email to Spints and add it as a bug.
Note:
- Your business email address should be registered with accounts.zoho.com
- Use the predefined syntax to format your data for it to be compatible with Sprints.
Copy and use email alias
To copy and use email alias:
- Click the gear icon in the top-right corner to navigate to the Settings page.
- Go to Email Alias section under Project Settings.
- Select the project to which the data must be sent. The respective alias links are listed for adding sprint, items, and comment.
- Hover over the link.
- Click the icon to copy the link.
- Go to your email provider and paste this link in the To section.
- Enter the syntax based on the preferred action to be carried out (refer below for syntax).
- Click Send. The email will be sent to Zoho Sprints and the data will be added according to the syntax in the email.
The email address from which these emails are sent must be a user in the respective Sprints workspace.
Syntax for Email Alias functionalities:
Item Add
Email Subject: Item name followed by below options
Format | Syntax | Purpose |
#itemtype | #item type<type_of_item> Example: #item type<Story> | To set type of item |
#priority | #priority<priority_name> Example: #priority<High> | To set priority of item |
#status | #staus<status_name> Example: #status<In Progress> | To set status of item |
#defaultfieldname | #{defaultFieldName}<field_value> Example: #estimation points<2> #start date<11/11/2022> #end date<25/11/2022> #duration<2h 5m> #release<roadmap,marketing> #epic<design> | To set default field values of item. Field names are case-insensitive. |
#customfieldname | #{customfieldname}<field_value> Example:#email< mailalias@zohocorp.com > | To set custom field values of item. Field names are case-insensitive. |
#sprintid | #sprintid<sprint_id> Example:#sprintid<20000000123456> | If email copied from project settings 'add item', then we can refer in which sprint this item has to be added by mentioning sprint-id in subject. |
#sprintnumber | #sprintno<sprint_number> Example:#sprintno<SP17> | If email copied from project settings 'add item', then we can refer in which sprint this item has to be added by mentioning sprint number in subject |
- Users mentioned in the CC of the email will be added as item owners.
- Attachments in the mail will be added as Item attachments.
- Body of the mail will be added as Item's description
Sprint Add
Email Subject: Sprint name followed by below options
Format | Syntax | Purpose |
#defaultfieldname | #{defaultFieldName}<field_value> Example: #end date<28/11/2022> #start date<11/11/2022> #duration<12d> | To set default field values of sprint. Field names are case-insensitive. |
Add Sprints users by including their email addresses in CC.
Add a description by entering text in the body of the email.
Item/Sprint Comment Add
Format | Syntax | Purpose |
#itemid | #itemid<item_id> Example:#itemid<20000000123456> | If email is copied from the project settings 'add item notes', then we can refer to which item this comment has to be added by mentioning item-id in subject |
#itemnumber | #itemno<item_number> Example:#itemno<I17> | If email is copied from the project settings 'add item notes', then we can refer to which item this comment has to be added by mentioning the item number in subject |
Body of the mail will be added as the respective item/sprint comment
Attachments from the mail will be added as attachments of that item/sprint comment.
Add comments via email
- You can add comments directly via email links within Sprints.
- Go to the required sprint or item details page.
- Go to the Comment section.
- Click Add a comment to this item/sprint via email link.
- Send the comment in the proper syntax directly as an email to that link.
You can perform this action only if you're associated with that item/sprint.
Add items via email
- You can also add items directly via email links within Sprints.
- Go to the required sprint details page.
- Click the Add an item to this sprint via email link.
- Send the item in the proper syntax directly as an email to that link.
You can perform this action only if you're associated with that item/sprint.
Update email alias link
To update email alias link:
- Click the gear icon in the top-right corner to navigate to the Settings page.
- Go to Email Alias section under Project Settings.
- Select the project to which the data must be sent. The respective alias links are listed for adding sprint, items, and comment.
- Hover over the link.
- Click Edit. The update pop-up will appear.
- Edit the alias name. The preview of the link will be generated below.
- Click the Update button.
Note: You cannot use special characters in the alias link.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Zoho BugTracker integration
Bugs in software development should be fixed as soon as possible. It is easier to track and fix bugs when they are compiled and listed separately. Integrate your Zoho Sprints account with Zoho BugTracker to track and manage your bugs. This is ...Zoho Projects integration
No matter how many projects you have on your list to coordinate, managing everything in the right way matters the most. Project management methodologies are many, and every business is bound to follow a standard process. That's why moving to a ...Custom domain
A domain is the text that you key into the address bar when you're trying to locate a source on the web. If you want to locate Zoho's website you will enter https://www.zoho.com on the browser. Like all other Zoho applications, Zoho Sprints is hosted ...Zoho Sprints Extension for Google Marketplace
Zoho Sprints extension provides a simple solution to manage your work items from your Gmail inbox. Convert your emails into work items with the help of this widget. You can view and edit the contents of the item right there or quickly navigate to ...Canceled sprints
You can cancel the sprints that cannot be completed within the scheduled end date. Learn more. View canceled sprints Navigate to Report module. Select View by as Sprint Reports. Select Report type as Canceled Sprints. The canceled sprints will be ...
New to Zoho LandingPage?
Zoho LandingPage Resources