Zoho Thrive will not be able to track any referral signup that happens via:
Incognito mode
A browser that has extensions like uBlock Origin that are designed to block third-party cookies.
A browser that has any other configurations set up to avoid third-party cookie tracking.
Therefore, referrals who sign up using this mode will be considered a "direct customer" of your store or website, and the customer or affiliate who referred them (using the Refer a Friend/Referral Purchase tasks or affiliate links, respectively) will not receive any rewards or commission for their action.
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
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