Custom-built Site Integration | Zoho Thrive

Custom-built Site Integration

Zoho Thrive provides a way for businesses with custom-built sites (built from scratch without the help of any builder software) to integrate with Zoho Thrive and run loyalty program.

Before proceeding with the integration, you'll need to create a brand for your site.
   
Create a brand    
  1. In the Thrive console, go to the top-right corner and click the Settings icon.
  2. Then navigate to Integrations ->  Store Integrations -> Custom-built.
  3. Click Configure.
Zoho Thrive - Platform Integration
  1. In the pop-up, do the following:
    1. Enter your Brand Name.
    2. Enter your Brand URL (the URL of your website where you wish to run the program).
  2. Click Create.
Zoho Thrive - Custom Site Integration

After a brand is created, follow the steps below to establish a connection between your custom-built site and Zoho Thrive.

Integrate your site    
  1. In the Thrive console, go to the top-right corner and click the Settings icon.
  2. Then navigate to the Developer Settings.
  3. Copy Secret Key, Brand Code, and save it securely.
Thrive - Developer Settings
  1. Copy the below script and paste it between the <head> and </head> tags on each page of your site.
<script type="text/javascript">
var platformType='custom_user_site';
var thriveWidgetCode= '{{Brand code}}';
var ztUserData = {};
</script>
<script id="thrive_script" src="{{Public Domain URL}}/thrive/publicpages/thrivewidget"></script>
  1. Replace the placeholders above with their corresponding variables
    • {{Brand code}} - This variable is the same as the one you copied from More -> Installation Page
    • {{Public Domain URL}} - Copy the Public Domain URL for your data center from the table below. You can find out which data center you’re accessing Zoho Thrive from by visiting the Zoho Thrive web app and checking its URL.
 
Data Center
Domain URL
Public Domain URL
United States
India
Europe
South Africa
Australia
Canada
 
  1. Copy the below script and paste it between the <body> and </body> tags  on each page of your site.
<script type="text/javascript">
var ztUserData = {};
ztUserData['za_email_id'] = {{Email Address of Customer}};
ztUserData['user_unique_id'] = {{Unique Identifiable System ID of Customer}};
ztUserData['thrive_digest'] = {{Server Generated HMAC}};
ztUserData['signUpPage'] = {{Signup URL};
ztUserData['signInPage'] = {{Login URL}};
ztWidgetDelay = {{Time in secs}};
</script>
 
  1. Replace the placeholders above with their corresponding variables defined in your system.
    • {{Email Address of Customer}} - This variable must hold the email addresses of your customers.
    • {{Unique Identifiable System ID of Customer}} - This variable must hold the unique identifiers of the customers in your system. We use it to distinguish customers and their data.
    • {{Server Generated HMAC}} - We use HMAC (Hash-based Message Authentication Code) as a means to avoid tampering with the above customer data when sent from your end. You must generate an HMAC and replace it here.
 
Steps to generate a HMAC:
  • From the scripts below, select one based on your programming language preference. Copy the script and compute it on your server.

    NodeJS
const crypto = require("crypto")
let email_id="peter.prescott@zylker.com" // Email address of Customer
let customer_id = "bfuyw3fiub3289uij" //Unique Identifiable System ID of Customer
let digestRaw = email_id+customer_id
let algorithm = "sha256"
let secret = "e46788a75fe6a876ba83a3892cfd201f"; // Secret Key
let HMACDigest = crypto.createHMAC(algorithm,secret).update(digestRaw).digest("hex")

Ruby
 
require 'base64'
require 'openssl'
 
email_id="peter.prescott@zylker.com" // Email address of Customer
customer_id="bfuyw3fiub3289uij" //Unique Identifiable System ID of Customer
digestRaw= email_id+customer_id;
 
algorithm = OpenSSL::Digest.new('sha256')
secret = 'e46788a75fe6a876ba83a3892cfd201f' //Secret Key
HMACDigest = OpenSSL::HMAC.hexdigest(algorithm, secret, digestRaw)
 
PHP
$email_id = "peter.prescott@zylker.com"; //Email address of Customer
$customer_id="bfuyw3fiub3289uij"; //Unique Identifiable System ID of Customer
$digestRaw= $email_id.$customer_id;
$algorithm = 'sha256';
$secret = 'e46788a75fe6a876ba83a3892cfd201f'; //Secret Key
$HMACDigest = hash_HMAC($algorithm, $digestRaw, $secret);
 
  • In the above scripts instead of "peter.prescott@zylker.com" and "bfuyw3fiub3289uij" substitute their respective variables. The variable for email_id must contain the email addresses of your customers, while the customer_id's must hold the customer's unique identifiable system ID.
  • Replace the placeholder for secret, "e46788a75fe6a876ba83a3892cfd201f" with the Secret Key found on your Scripts page.
  • Return the HMACDigest in a way that the HMAC code generated replaces the  {{Server Generated HMAC}} inside the tracking script.
  • {{Signup URL}} - The URL of your site’s sign up page.
  • {{Login URL}} - The URL of your site’s sign-in/log-in page.
  • {{Time in secs}} - This will delay the widget from loading before the set time. It's helpful for sites where the data takes time to process. You can set the delay for up to a maximum of 40 secs.
Notes
It is not necessary to modify the {{Signup URL}} and {{Login URL}} if you do not plan to run a loyalty program.

Your site will now be successfully integrated with Zoho Thrive.

Now, while building the program, there are two other instances that require a manual data push from your end.
 
If you face any difficulties or require assistance with any of the steps above, feel free to write to us at support@zohothrive.com.
 

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