Shopify Platform Integration

Like other platform integrations, Shopify is a built-in platform integration available in Zoho Thrive. You can easily integrate your Shopify store with Thrive by following the steps below.

Create a custom app:

1. Log in to your Shopify admin portal.

2. Go to Settings > Apps > Build apps in Dev Dashboard.

3. The Shopify developer dashboard opens in a new browser tab.

4. Ensure that you are on the Home page of the developer dashboard.

5. Click Create an app.

6. Enter an app name (we recommend Zoho Thrive to avoid confusion) and click Create.
7. On the app creation page, define the App URL as: https://shopify.dev/apps/default-app-home
8. If enabled, disable the Embed app in Shopify admin checkbox.

Disable the Embed app in Shopify admin checkbox

9. Select the Webhooks API version as 2026-10.

Select the Webhooks API version as 2026-10

Configure access scopes:

Here, you’ll be picking the level of access and permission for Zoho Thrive when interacting with the Shopify platform through the API’s.

1. Under API access, click Select from list.

2. Choose the following scopes and click Done:

read_customers
read_price_rules
write_price_rules
read_discounts
write_discounts
read_order_edits
read_orders

To ensure transparency, we’ve provided an explanation for each scope, outlining why it is required.

Scope Name

Need

read_customers

To view the details of the customers participating in the loyalty program and the ones referred by another customer of the same store.
This will help with the mapping and verifying their legitimacy as customers.

read_order_edits

To view any edits made to an order that is placed.
This will help track the exact status of the order and make decisions regarding all purchase actions.

read_orders

To view the details of the orders made. This will help verify and allocate points or commissions for all purchase actions.

write_price_rules, read_price_rules

To view and manage conditional discounts (coupons).
This will allow configuration of coupons for the programs.

write_discounts, read_discounts

To view and manage conditional discounts (coupons).
This will allow the creation of coupons for the programs.

3. After selecting the required scopes, click Create app in the top-right corner.

4. Click Release.

5. To install the app, go to Overview and click Install app in the top-right corner.

6. Select the Shopify store you created.

7. Click Install to complete the installation.

8. You will be redirected to another page once the process is complete. The app is now installed.

9. To verify the installation, go to Settings > Apps and check whether Zoho Thrive appears in the list.

10. You can obtain the Client ID and Client Secret credentials from Overview for further configuration.

Only the store owner, or any staff or collaborator account with the Develop apps permission, can be chosen for the role.

Complete the integration with Thrive:

1. In the Thrive console, go to the top-right corner and click the Settings icon.

2. Navigate to Integrations -> Store Integrations > Shopify.

3. In the pop-up, enter your Store name and Store URL.

Enter your Store name and Store URL

The URL entered should be in the following format: https://<store name>.myshopify.com

You can find the URL by following the steps below:

1. In the Shopify console, go to Settings > Domains.

2. Under Domain, you can view *.myshopify.com, which redirects to your domain name. You'll find the '.myshopify.com' URL here. For example: bitesandbrews.myshopify.com

3. Copy Client ID and Client Secret credentials from the dev dashboard and paste in their respective fields within Thrive.

4. Click Connect.

Publish the Thrive scripts to Shopify:

1. In the Thrive console, go to the top-right corner and click the Settings icon.

2. Navigate to Integrations -> Store Integrations -> Shopify -> View Details.

3. Copy the Tracking Script and save it securely.

Copy the Tracking Script and save it securely

4. On your Shopify home screen, go to Online Store > Themes, click the ellipsis (⋯) icon next to Customize, and select Edit code.

Edit code

5. Under Snippets, click the + Add a file icon to create a new snippet. Name the file thriveloyalty.liquid and save it.

6. In the thriveloyalty.liquid snippet, paste the Tracking Script from the installation page and click Save.

Paste the Tracking Script

7. In the search bar at the top, search for theme.liquid.

8. Open theme.liquid and add the following line just above the closing </head> tag:

{% include "thriveloyalty" %}

9. Click Save.

The integration is now complete, and you’re all set to start building your loyalty program.

For any questions, please contact support@zohothrive.com.

Shopify Platform Integration | Zoho Thrive

Shopify Platform Integration