Shopify Platform Integration
Like other platform integrations, Shopify is a built-in platform integration available in Zoho Thrive. You can easily integrate your Shopify store with Thrive by following the steps below.
Create a custom app:
1. Open the Shopify Developer Dashboard in a new tab using the link below:
https://dev.shopify.com/dashboard
2. Ensure that you are logged in and have selected the Shopify store you created for this integration.
3. Make sure you are on the Apps page in the developer dashboard.
4. Click Create app in the top-right corner.
5. Enter an app name (we recommend Zoho Thrive to avoid confusion) and click Create.
6. On the app creation page, define the App URL as: https://shopify.dev/apps/default-app-home
7. If enabled, disable the Embed app in Shopify admin checkbox.
8. Select the Webhooks API version as 2025-10
Configure access scopes:
Here, you’ll be picking the level of access and permission for Zoho Thrive when interacting with the Shopify platform through the API’s.
1. Under Access, click Select scopes.
2. Choose the following scopes and click Done:
read_customers
read_price_rules
write_price_rules
read_discounts
write_discounts
read_order_edits
read_orders
To ensure transparency, we’ve provided an explanation for each scope, outlining why it is required.
Scope Name | Need |
read_customers |
To view the details of the customers participating in the loyalty program and the ones referred by another customer of the same store. This will help with the mapping and verifying their legitimacy as customers.
|
read_order_edits |
To view any edits made to an order that is placed. This will help track the exact status of the order and make decisions regarding all purchase actions.
|
read_orders |
To view the details of the orders made. This will help verify and allocate points or commissions for all purchase actions.
|
|
To view and manage conditional discounts (coupons). This will allow configuration of coupons for the programs.
|
write_discounts, read_discounts |
To view and manage conditional discounts (coupons). This will allow the creation of coupons for the programs
|
3. After selecting the scopes, click Release.
4. To install the app, navigate to the Home and click Install app in the top-right corner.
5. Select the Shopify store you created.
6. Click Install to complete the installation.
7. You can obtain the Client ID and Secret credentials from Settings for further configuration.
Only the store owner, or any staff or collaborator account with the Develop apps permission, can be chosen for the role.2. Navigate to Integrations -> Store Integrations > Shopify.
3. In the pop-up, enter your Store name and Store URL.
The URL entered should be in the following format: https://<store name>.myshopify.comYou can find the URL by following the steps below:
2. Under Domain, you can view *.myshopify.com, which redirects to your domain name. You'll find the '.myshopify.com' URL here. For example: bitesandbrews.myshopify.com
3. Copy Client ID and Secret credentials from the dev dashboard and paste in their respective fields within Thrive.
4. Click Connect.
Publish the Thrive scripts to Shopify:
1. In the Thrive console, go to the top-right corner and click the Settings icon.
2. Navigate to Integrations -> Store Integrations -> Shopify -> View Details.
3. Copy the Tracking Script and save it securely.
7. In the left pane, click theme.liquid and add the line {% include "thriveloyalty" %} just above </head> tag. Click Save.
The integration is now complete, and you’re all set to start building your loyalty program.
For any questions, please contact support@zohothrive.com.
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