Loyalty Program
Task name |
Goal
|
How it works
|
Become a member |
Attract more customers to join the program. |
Each customer will receive the configured points as a welcome bonus when they join the program for the first time.
|
Celebrate birthday | Reward customers on their birthday. | Customers receive the configured points after submitting their birthday details through the loyalty widget in the store. Note: Birthdates submitted by customers are accepted as provided and are not verified. Points will be awarded based on the submitted information. |
Celebrate wedding anniversary | Reward customers on their anniversary. | Customers receive the configured points after submitting their wedding anniversary details through the loyalty widget in the store. Note: Anniversary dates submitted by customers are accepted as provided and are not verified. Points will be awarded based on the submitted information. |
Zoho Survey integration | Collect detailed customer insights. | Collect customer insights by sharing surveys via the loyalty widget inside the store.
|
Refer a friend |
Use loyalty participants to bring in new customers (referrals) to your business.
|
Loyalty participants will receive the configured points when their referral signs up to your store. |
Referral purchase |
Initiate referral purchases using loyalty participants. |
Loyalty participants get rewarded when their referral purchases something from your store.
|
Make a purchase |
Encourage more purchases.
|
The loyalty participant will receive the configured points for every unit of currency they spend in your store.
|
Share on X |
Promote your offerings through the loyalty participant’s X account.
|
The loyalty participant will receive the configured points only when a referral clicks through their shared link. |
Share on Facebook |
the loyalty participant’s Facebook profile.
|
The loyalty participant will receive the configured points only when a referral clicks through their shared link. |
Like us on Facebook |
Increase your business’ social ranking.
|
The loyalty participant will receive the configured points if they "like" the defined page on Facebook. |
Follow us on Instagram |
The loyalty participant will receive the configured points if they start following the defined page on Instagram.
| |
Follow us on LinkedIn |
The loyalty participant will receive the configured points if they start following the defined page on LinkedIn.
| |
Follow us on X |
The loyalty participant will receive the configured points if they start following the defined page on X.
| |
Subscribe to us on YouTube | Increase your business’ social ranking. | The loyalty participant will receive the configured points if they subscribe to the defined channel on YouTube. |
Review on Google | Get customers to leave a Google review. | Loyalty participants will receive the configured points after submitting the review URL received from the Google after successful submission. |
Third-party review (GetApp, ProductHunt, Trustpilot, Capterra) | Motivate loyalty participants to review your business on third-party sites, increasing brand reach. | Loyalty participants will receive the configured points after submitting the review URL received from the review site after verification of the review written. |
Customer testimonial | Showcase user success stories. | The loyalty participant will receive the configured points in return for their testimonial. |
Custom task
|
Create custom tasks as per your business needs.
|
The loyalty participant will receive the configured points when the defined task action is completed. |
- Go to Points.
- Click Add Task.
- Pick a task from the list.
![Thrive - Loyalty Program](https://download-accl.zoho.com/webdownload?x-service=writer&event-id=jz4b4cddcc1b316a048e0ab1ed3459daa4bd3&x-cli-msg={"imgurl":"r-jz4b4cddcc1b316a048e0ab1ed3459daa4bd3-1e9ac39d63384397b451cef8a4e28f9e6kt7wjzqx8fj","rid":"jz4b4cddcc1b316a048e0ab1ed3459daa4bd3","module":"image"})
- Task Label: The name with which the task will be displayed on Thrive’s system and the widget. You can continue with the default label or change it according to your liking.
- Unique ID (Only for Custom Task): An ID that will be used to identify the task and track its progress.
- Points: Number of points the loyalty participant will receive, on successful completion of the task (or for every amount they spend/initiate).
- Task Availability: To limit the task’s availability to a specific date frame. Choose the time frame for which the task will be available from the date picker.
Referral Tasks (Refer a Friend and Referral Purchase) made via a browser that has extensions that are designed to block third-party cookies, a browser that has any other configurations set up to avoid third-party cookie tracking, or incognito mode will be considered an individual signup (direct customer) and purchase respectively.1. Coupons.
Coupon Name | How it works |
Coupon | Generates a unique code on every redemption, applicable across the store. |
Product Coupon | Generates a unique code on every redemption that can be applied only to the defined product. |
Collection Coupon | Generates a unique code on every redemption that can be applied only to the defined collection. |
- Go to Points -> Rewards.
- Click Add Reward.
- Pick a coupon from the list.
- Complete the below configurations:
- Reward Label: The name of the reward to be displayed on Thrive’s system and on the loyalty participant's widget. You can continue with the default label or change it to your liking.
- Coupon Type: Coupons can be either a percentage or fixed amount coupon. Here, you can choose which type you want to use.
- Coupon Value: This is the face value of the coupon. Enter in the value here.
- Expiry days: Set the number of days the coupon will remain valid. The value must be between 7 and 365 days.
- Coupon Prefix: This is a code you can have at the beginning of every generated unique coupon code to use for your reference during performance analysis.
- Points to Redeem - These are the points required to redeem that particular coupon.
- Once done, click Add Reward.
- Instead of the coupon configurations above, you’ll need to define a webhook for the custom reward you wish to provide and create an API URL for it.
- Copy and paste it into the Webhook API URL field and test the API to ensure it is working.
- Once done, provide the Points to Redeem.
- Click Add Reward.
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